Belmond
La Residencia, A Belmond Hotel
What you're paying for here is the hillside above Deià, not the room. Stay after stay describes the same setting: two old manor houses terraced into the Tramuntana, and a complimentary programme that does real work — an olive grove hike sometimes led by the GM, a sunset cruise to a hidden lagoon, poolside vitamin C mist and almond service that plenty of guests call the best they've had anywhere. Special occasions get handled with unusual care: a scraped rental car replaced overnight without a single phone call, allergy details tracked correctly across several meals, a proposal run with no scripted fuss. That's the case for booking, and it holds up across a long run of stays. The base rooms are the catch. Multiple visits describe dated bathrooms, an aging TV, and air conditioning that couldn't hold the line in August, stuck around 78°F. A refresh is talked about but hasn't reached every room, so a junior suite or above is worth the reach when you can get it (one recent upgrade into the Matthew Williamson suite reads like a different hotel entirely). Dining is the other soft spot: Café Miró and El Olivo have real atmosphere, but the cooking doesn't match what's a short drive away in Deià, and cocktail pricing draws complaints even from guests who loved everything else. More seriously, separate travellers in separate stays describe being stopped and questioned on property in ways that read as racially targeted. That's not incidental and it deserves real weight before you book. Worth it for the setting, the grounds, and the included experiences, especially May, June, or September, in a room above base category if you can swing it. Go for the hillside and the cruise, not the plate in front of you.