Aman Kyoto

Their attention to detail and service were very high and accommodating to last minute changes.

I wasn't able to leave for Tokyo on time and they offered me a room that afternoon after checkout to finish work before catching a later train. The staff are all very nice and the resort itself is tranquil and beautiful. I hope to come back and see Kyoto in more depth next time.

You would think for $4,000 a night and a customer who's stayed at 10+ properties, they'd have better service.

I asked them to help book restaurants but they said for some dates that don't overlap with my stay, they can't help. That's completely unacceptable for this price point and brand loyalty level.

The site is beyond my expectations very beautiful — close to nature and peaceful, but no swimming pool.

What a surprise that there's no swimming pool! The dinner in the Japanese restaurant was very small and pricey, and breakfast was underwhelming. I'm not sure if this is the right price considering other 5+ hotels in Kyoto.

Gorgeous room, but the onsen is great and service staff are perfect — very attentive.

The furniture is slightly run down and should be repaired, and I had a poor view from my room. Location is good though there could be more small amenities on the property. Some benches to sit and admire the views would be nice.

Location and staff were hostile — there are significantly better choices in Kyoto.

I would highly not recommend this place. The staff attitude was completely unacceptable for what you're paying. Even more options if you consider Osaka instead.

I don't have a ton of Asia experience, but we felt the service and quality here was exceptional.

Going in with the idea of 'recharge between two city experiences' helped quite a bit here. The forest setting felt peaceful and the architecture was built beautifully into the natural habitat. This was one of the best massages I've ever gotten from a hotel. I loved the closeness to the Imperial Palace area too.

Aman's ethos is to be isolated within nature — this property does that beautifully.

It's deathly quiet in this area and the property is beautiful. Only about 13-18 minutes by car to city center, and they have house cars that can drop you off or pick you up seamlessly. The lounge was serving a $350 bottle of champagne as their house champagne. The isolation creates genuine retreat from Kyoto's crowds.

The grounds itself was the major standout — a three-generation private garden that was magical.

Service was almost perfect but if you want to be nit-picky there are minor things you can find. The room was super comfortable and well designed, but the three-generation garden was what made this special. Food was excellent with both western and Japanese options, onsen was great for relaxing, and the spa massage was excellent.

We are so glad we chose this over Four Seasons — at the tail end of autumn season, fall colors welcomed us to this idyllic haven.

We were perfectly thrilled staying away from busy areas. Rooms are quiet with beautiful forest views, mimicking ryokans but with all modern conveniences. We had one of the most delectable meals of our lives at Taka-An with snow crab prepared fresh in multiple ways. The private onsen was one of the most exquisite experiences imaginable.

This was our 17th Aman and the gardens are indescribably gorgeous — that's the point of being here.

We're situated on 80 private acres of hillside and used the excellent onsen and spa. Those Taka-An meals were among the most memorable of our entire lives. Service was excellent and 'very Aman' though I wish it had a proper library. When paired with Shinmonzen in Gion district, this made for a fantastic time in Kyoto.