Strong endorsement
The team celebrated my daughter’s birthday in a way that made the whole trip feel personal.
PRINCE MASSEY Aug 2026
From check-in to check-out the staff were warm and attentive, but it was the effort they put into my daughter’s birthday that stood out. They didn’t just acknowledge it, they built real moments around it that she’ll remember. It wasn’t just a stay, it was a celebration the whole family is still talking about.
- Thoughtful handling of a child’s birthday
Strong endorsement
My plunge pool room was superb and dinner at the Italian restaurant, cooked that night by a visiting Michelin chef, was unforgettable.
Tejaswini Vukkadala Jul 2026
The property felt expansive without being impersonal, and the staff made my birthday feel genuinely celebrated. The standout of the whole trip was an Italian dinner organised by a visiting Michelin chef, which was one of the better meals I’ve had on a hotel stay anywhere. Tanishka handled all the communication beforehand and made the planning easy.
- Standout plunge-pool suite
- Memorable special-event dining
Red flag
I paid for a five-star stay and got poor, unprofessional service instead.
Hur shah Jul 2026
The overall experience didn’t match the price. Staff were unhelpful, there was a clear lack of professionalism, and the facilities and cleanliness fell short of what I’d expect. I left feeling like my money had been wasted and I’d think twice before booking again.
- Service felt unprofessional
- Facilities didn’t match the price
Strong endorsement
As a wedding planner who’s worked many luxury venues, this one genuinely stands out for how far the team goes.
Krushna Chauhan Jun 2026
The team here is supportive and professional in a way I don’t take for granted given how many venues I see. Service during events is seamless, and the view of the Aravallis makes every celebration feel bigger than it is. It’s a beautiful property backed by a team that actually delivers.
- Reliable event execution
- Aravalli hill views enhance celebrations
Strong endorsement
Lizi, Ranjit, Abhijit and Himanshu went well beyond what I expected from hotel staff.
Vani banthia May 2026
From the warm welcome to the impeccable hospitality, every part of the stay felt handled with care. The ambience, service and cleanliness were all top-notch throughout. I’d happily recommend this to anyone looking for a luxurious, memorable stay in Udaipur.
- Attentive, consistent hospitality
Strong endorsement
Dastaan, the tea and coffee lounge, was the most elegant quiet corner of the whole property.
Sneha Sonone May 2026
The lighting and interiors inside Dastaan felt both luxurious and genuinely cozy, a good spot to sit for a while with someone. The coffee was well brewed and presented with real care. Staff there were polite and quick without being intrusive, which made it easy to just sit and relax.
- Dastaan’s atmosphere and coffee quality
Strong endorsement
This was the best Fairmont I’ve stayed at, and we went in the offseason as a couple.
Adam Parker Aug 2026
The hotel is newer and clearly built with weddings in mind, but we had no trouble getting a relaxed, uncrowded stay out of it. We used the pools, tried mini golf, paddle and pickleball, and the gym was honestly the best hotel gym I’ve used anywhere in India. Being up in the hills gave us a real sense of being away from the city while Udaipur was still an easy drive.
- Best hotel gym in India experience
- Easy access to Udaipur without feeling crowded
Strong endorsement
Even sold out, the service didn’t slip at all, it felt close to being pampered.
Satteesh Sridharan Aug 2026
Pratik and Vedant looked after us really well despite the hotel running at full capacity. There are so many photogenic corners inside the palace that we ended up hiring a photographer for a proper shoot. The rooms were spacious and genuinely impressive. My one complaint is that getting a private cab or Uber from the hotel into the city was harder than it should be.
- Service held up at full occupancy
- Spacious, photogenic rooms
- Difficult to find cabs or Ubers to the city
Strong endorsement
There was a wedding on property during our stay, so the hotel quietly moved us to a calmer wing with our own plunge pool.
Dwaipayan Guha Jul 2026
Taniska welcomed us warmly and arranged a small cake for our celebration. We hadn’t asked to be moved, but once the team realised a wedding would be loud near our original room, they shifted us somewhere quiet with a private plunge pool attached. Breakfast and dinner buffets were genuinely excellent, with real attention to authentic flavours, and the restaurant staff never let us want for anything.
“That was a truly brilliant gesture from the team.” in their words
- Proactively moved away from wedding noise
- Strong breakfast and dinner buffets
Mixed read
The property is grand and the housekeeping team was excellent, but there was a wedding on and it showed in the regular guest service.
Hussain Bhemat Jul 2026
Housekeeping was professional and attentive throughout, and there was never a shortage of dining options. The welcome staff near the patio weren’t able to answer basic questions about activities or buggy service, and we had to call twice and wait about ten minutes for a buggy. Check-in dragged, and with a wedding happening we felt like a lower priority; I had to get a manager involved just to get our breakfast order taken, after which things moved faster.
- Excellent housekeeping
- Wide range of dining options
- Slow buggy service
- Attention to regular guests drops during weddings
Lifts the score
The spa and the room were excellent, but the plunge pool had no views since it was enclosed on all sides.
Prateek Pathak May 2026
Check-in was smooth and the rooms were spacious and well kept. The plunge pool, while nice, was shared across rooms and boxed in with no outlook, and cleaning happened late enough in the morning that early swims weren’t really an option. My birthday was made special with a decorated room and a cake waiting when we got back from dinner, a genuinely thoughtful touch. The à la carte dinners were excellent, but buffet dinner was a letdown: cold food and inconsistent service, though once we flagged it to the manager they made real effort to fix it and offered a discount.
- Thoughtful birthday surprise
- Strong à la carte dining
- Enclosed plunge pool with no views
- Inconsistent buffet dinner service
Lifts the score
My phone was stolen at a wedding lunch and the head of security personally stayed on it until I got it back.
Bridge May 2026
Aradhana in housekeeping kept my room spotless and even made me coffee each morning, which was a small thing that mattered. The real test came when my phone went missing during a wedding event and was switched off within minutes. Ms. Arti, head of security, stayed in constant contact with my family through borrowed phone numbers and eventually traced it to whoever had taken it. It’s a huge property with a lot of staff, and that effort is what luxury actually looks like.
“Huge property with an army of people making it the epitome of luxury!” in their words
- Housekeeping went beyond basic duties
- Security recovered a stolen phone
Strong endorsement
The suite with the private pool was the highlight of a quick overnight trip.
Nandini Lal May 2026
We had just one night but it felt relaxing from start to finish, and the private pool suite was perfect in the afternoon heat. We spent most of our time between the main pool and a casual game of pool in the games area. Dinner and drinks at Bahaar and cocktails at Dahaad were both excellent, with a calm, unpretentious atmosphere given how upscale the place actually is.
“Love love loved it!” in their words
- Great private pool suite
- Bahaar and Dahaad both deliver on food and drinks
Strong endorsement
Having stayed at quite a few five-star properties, I’d say this staff is among the most well-trained I’ve come across.
mehak singhal Apr 2026
The welcome drinks and a short hotel tour set a warm tone right from arrival. We loved the extra touches, like muffin decorating, pizza making and mocktail sessions, that made the stay feel personal rather than generic. Even when we asked for things that weren’t straightforward, the team tried hard to make it happen, and the restaurant staff checked in on us at a good pace without hovering.
- Hands-on activities like pizza and mocktail making
- Attentive without being intrusive
Strong endorsement
Dattaram personally oversaw our booking, and the team joined us for paddle both evenings to make it feel like more than a transaction.
Suvarna Mandal Apr 2026
We came for my birthday and the property itself was serene and thoughtfully designed. Rosie, Nanad and Dhruv took care of every meal with real attention, and Ashish and Aniket joined us for paddle in the evenings, which turned a routine activity into something genuinely fun. It’s rare to find a team this invested in making a short stay feel celebrated.
- Staff join guests for activities
- Personal oversight of bookings and meals