Capella Ubud
Ubud, Indonesia · Capella
A 23-tent jungle camp in Ubud’s Keliki Valley, designed by Bill Bensley around a 19th-century explorer theme.
Read the full verdictCompareUbud
Side by sideCapella Ubud vsCOMO Uma Ubud
Capella Ubud and COMO Uma Ubud, side by side — the detail is below.
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Tell us about the trip and we’ll say which one we’d book, then book it for you at the same rate as booking direct, with our perks on top.
COMO Uma Ubud
Ubud, Indonesia · Como
A jungle boutique resort just outside central Ubud with around 40 rooms, a COMO Shambhala spa, and three restaurants.
Read the full verdictHow they score
Out of 20. The bars start at 10, so half a point still shows.
Overall
Overall: Capella Ubud 17.5 out of 20, COMO Uma Ubud Score pending.ServiceWhy
Service: Capella Ubud 18.5 out of 20, COMO Uma Ubud Not scored.
Capella Ubud: Staff learn names and daily schedules fast, with Vidi and Ayu singled out repeatedly, though one Titanium member had to push hard for a promised upgrade.
COMO Uma Ubud: Staff remembering names and preferences comes up constantly, down to a maintenance team sawing into a wardrobe to retrieve a dropped ring.
Rooms & DesignWhy
Rooms & Design: Capella Ubud 18.5 out of 20, COMO Uma Ubud Not scored.
Capella Ubud: Bensley’s tented camp is theatrical and photographs beautifully, though the wooden outdoor bathrooms and stair climbs to each tent aren’t for everyone.
COMO Uma Ubud: Rooms and pool villas are spacious and calm, though a couple of stays flagged furniture and finishes due for a refresh.
LocationWhy
Location: Capella Ubud 17 out of 20, COMO Uma Ubud Not scored.
Capella Ubud: Set deep in the Keliki Valley jungle, a 30-minute drive from Ubud town, so you’re mostly living on the grounds rather than out exploring.
COMO Uma Ubud: A short drive or walk from central Ubud but tucked down a driveway into jungle quiet, which almost everyone calls a plus.
DiningWhy
Dining: Capella Ubud 16.5 out of 20, COMO Uma Ubud Not scored.
Capella Ubud: Api Jiwa and the Mads Lange lunch draw consistent praise, though one couple flagged the cocktails and mains as needing more refinement despite the setting.
COMO Uma Ubud: Breakfast at Kemiri is the most-praised meal on property; Uma Cucina’s Italian food is good but a couple of guests found it inconsistent.
WellnessWhy
Wellness: Capella Ubud 17 out of 20, COMO Uma Ubud Not scored.
Capella Ubud: Guests single out a chakra healing session with Dayu and rain-soundtracked massages as genuine highlights of the spa program.
Strengths and trade-offs
Capella Ubud
COMO Uma Ubud
Strengths
- Staff repeatedly remember names, schedules and preferences across entire stays, not just at check-in
- Bill Bensley’s tented design is genuinely unlike anywhere else in Bali, down to individually themed rooms
- Api Jiwa restaurant and the cultural excursions (Wos River Temple ritual, village art school) get named as trip highlights
- Private plunge pools and real seclusion between tents despite the shared valley setting
Strengths
- Staff consistently remember names and preferences and go out of their way without being asked
- Spacious, well-appointed rooms and pool villas with a genuine jungle setting
- COMO Shambhala spa treatments described as holistic rather than standard massage menus
- Breakfast at Kemiri is a daily highlight, especially the coffee and banana bread
- Close enough to central Ubud to walk or taxi in, far enough to feel secluded
Trade-offs
- Roughly 120 steps between many tents and reception, a real problem if a phone or request system fails
- Open-plan bathrooms and canvas-wall tents suit the concept, not conventional comfort seekers
- Room readiness and basic maintenance (power outlets, damp furniture) have slipped on at least one recent stay
- Bar and some restaurant dishes have been flagged as less refined than the service around them
Trade-offs
- Outdoor pool runs cold since jungle shade blocks the sun
- No sauna or ice plunge currently, just a steam room
- Uma Cucina’s Italian food doesn’t always match the rest of the kitchen’s standard
- A few rooms and villa furnishings are due for a refresh
Where they differ
Only at Capella Ubud
Only at COMO Uma Ubud
The verdicts
Capella Ubud
Capella Ubud gets talked about for two things: Bill Bensley's tented design and staff who seem to know your schedule by day two. Vidi the duty manager keeps coming up as the one who makes people feel tracked rather than processed, greeting returning guests in their own language and steering them through the property like he's done it a hundred times. The 23 tents are individually themed, copper bathtubs and outdoor showers and all, and Api Jiwa is the meal people build a night around, alongside excursions like the Wos River Temple ritual that read as genuine rather than staged.
COMO Uma Ubud
This is a jungle property outside Ubud where the staff learn your name by the second day and then actually use it. That sounds like a line every hotel claims, but the specifics here back it up: a maintenance team sawed a hole in a wardrobe base at the drop of a hat to retrieve a dropped ring, no fuss, no charge beyond the tip offered. A duty manager personally stepped in after a booking mix-up and turned it into the best part of someone's trip. Breakfast at Kemiri gets built into people's daily rhythm, and the COMO Shambhala spa runs treatments that guests describe as closer to a healing session than a massage menu.
Still torn between Capella Ubud and COMO Uma Ubud?
We’re Sofie and Nicolas, and we’ve stayed in hotels like these ourselves. Tell us what the trip is and we’ll tell you which one we’d book, and why. We’re not really a booking service, but a few times a year we plan one properly for someone; if that’s what you’re after, say so.
It's just the two of us, so we take on a handful of trips at a time. If we're full, we'll say so. We reply within a working day. The hotel pays us, not you: your rate is the same as booking direct, and the perks come on top.
What fat travellers ask
Which should I book — Capella Ubud or COMO Uma Ubud?
Capella Ubud and COMO Uma Ubud, side by side — the detail is below.
What’s the difference between Capella Ubud and COMO Uma Ubud?
Capella Ubud adds Architecture and Balinese Design; COMO Uma Ubud adds Culinary and Adults-Only. Both are tagged Countryside, Design, Wellness and Romantic.
Which is better for service, Capella Ubud or COMO Uma Ubud?
They land level here. Capella Ubud: Staff learn names and daily schedules fast, with Vidi and Ayu singled out repeatedly, though one Titanium member had to push hard for a promised upgrade. COMO Uma Ubud: Staff remembering names and preferences comes up constantly, down to a maintenance team sawing into a wardrobe to retrieve a dropped ring.
Which is better for rooms & design, Capella Ubud or COMO Uma Ubud?
They land level here. Capella Ubud: Bensley’s tented camp is theatrical and photographs beautifully, though the wooden outdoor bathrooms and stair climbs to each tent aren’t for everyone. COMO Uma Ubud: Rooms and pool villas are spacious and calm, though a couple of stays flagged furniture and finishes due for a refresh.
Where are Capella Ubud and COMO Uma Ubud?
Both are in Ubud, about 5.1 km apart — close enough that the choice is the hotel, not the neighbourhood.
How does Fat Voyage compare Capella Ubud and COMO Uma Ubud?
Fat Voyage scores every hotel out of 20 across five dimensions — service, rooms & design, location, dining and wellness — read from the trip reports in the most active luxury travel communities, critics’ reviews and verified guest reviews, with the long, detailed and recent ones counting most. Nothing is paid for, and no hotel can buy a place.