Aman New York
New York, USA · Aman
Aman New York is a city-centre property with a jazz club, spa suites with fireplaces, and an indoor pool.
Read the full verdictCompareNew York
Side by side Aman New York vs The Mark Hotel
Aman New York and The Mark Hotel, side by side — the detail is below.
Can’t split them?
Tell us about the trip and we’ll say which one we’d book, then book it for you at the same rate as booking direct, with our perks on top.
The Mark Hotel
New York, USA
A 1927 landmark building on Madison Avenue with 106 rooms and a Jean-Georges restaurant, steps from Central Park.
Read the full verdictHow they score
Out of 20. The bars start at 10, so half a point still shows.
Overall
Overall: Aman New York 15 out of 20, The Mark Hotel Score pending.Service Why
Service: Aman New York 13.5 out of 20, The Mark Hotel Not scored.
Aman New York: Front desk and spa staff get praised by name in some stays, but a real share of guests report a missing butler, mixed-up reservations, and slow callbacks.
Rooms & Design Why
Rooms & Design: Aman New York 18.5 out of 20, The Mark Hotel Not scored.
The Mark Hotel: Suites have generous closets and marble bathrooms with soaking tubs, but multiple 2025-2026 guests describe dust, stains, mold, and thin soundproofing in specific rooms.
Location Why
Location: Aman New York 16 out of 20, The Mark Hotel Not scored.
Aman New York: The 57th Street address puts you next to Fifth Avenue shopping, but the lobby sits on the 14th floor and many guest rooms below it get poor views.
The Mark Hotel: Steps from Central Park, the Met, and Madison Avenue is the one thing almost nobody disputes, whatever else went wrong on their stay.
Dining Why
Dining: Aman New York 14 out of 20, The Mark Hotel Not scored.
Aman New York: Guests call the food fine rather than special for the price, and one wedding-anniversary checkout was disrupted by a lobby flooding incident and billing confusion.
The Mark Hotel: Jean-Georges room service and the hot dog cart get named fondly, but outdoor brunch service has drawn complaints about slow food, missing silverware, and no one checking on soaked tables.
Wellness Why
Wellness: Aman New York 17.5 out of 20, The Mark Hotel Not scored.
Aman New York: The three-floor spa with Banya, Hammam and cold plunge terraces gets the strongest reactions of the whole stay, though the pool has run cold and the pool windows are painted over.
The Mark Hotel: There’s a Frederic Fekkai salon and a John Lobb shoe-shine, but one guest was told the shoe cleaner couldn’t handle suede, and there’s little else describing a spa or fitness program.
Strengths and trade-offs
Aman New York
The Mark Hotel
Strengths of Aman New York
- Jean-Michel Gathy’s dark, tactile room design paired with soundproofing strong enough to block street noise entirely
- Three-floor spa with Banya, Hammam suites, and cold plunge terraces rated as a standout even by disappointed guests
- Entry-level rooms run around 725 square feet, unusually large for a Manhattan hotel
- Basement jazz club open to non-guests draws consistent praise as a night out
Strengths of The Mark Hotel
- Location a block from Central Park and the Met is hard to beat
- Front desk and concierge staff frequently praised by name for going out of their way
- Jean-Georges room service and in-room dining draw consistent praise
- Old-school, personal welcome that regulars say keeps them coming back
Trade-offs of Aman New York
- Advertised butler service frequently described as missing or one-way (iPad only, no direct line)
- Concierge has dropped confirmed dinner reservations and been slow to resolve billing and checkout issues
- Pool has run cold with no complimentary access to jacuzzi or cold plunge outside a paid Banya booking
- Food and beverage described as good but unremarkable given the price, with limited bar hours reported on at least one stay
Trade-offs of The Mark Hotel
- Multiple recent guests report dust, stains, and mold in specific rooms
- Lost or damaged guest belongings have been handled slowly and inconsistently
- Outdoor dining service can be slow and inattentive, especially in bad weather
- Some rooms suffer from poor soundproofing and noisy fridges
Where they differ
Only at Aman New York
Only at The Mark Hotel
The verdicts
Aman New York
A base room here (Deluxe Suite, roughly 725 square feet) runs from about $1,100 to $3,500 a night depending on season, and what arrives for that is real: Jean-Michel Gathy's dark, warm interiors, a working fireplace, and soundproofing so good you can watch a fire truck go by outside and hear nothing. The building itself, the 1921 Crown Building on 57th Street, is one of the best-designed hotel shells in the city, and the three-floor spa with its Banya and Hammam suites gets more genuine enthusiasm from guests than almost anything else on the property, cold plunge terraces and all.
Where it gets complicated is everything Aman built its name on outside the room. Several guests who've stayed at other Amans describe a butler service that's advertised but doesn't really exist, a concierge that lost a scheduled dinner reservation entirely, and a front desk that can feel like a well-run five-star chain rather than the anticipatory, name-remembering service the brand promises elsewhere. One couple celebrating a tenth anniversary got a chaotic, unresolved checkout after a lobby flooding issue; another found the pool disappointingly cold with no complimentary access to the cold plunge or jacuzzi unless you book the paid Banya treatment. The food is consistently described as good but not memorable, which stings less in a city with this many restaurants but still doesn't match the price tag.
Book it if you want a quiet, beautifully built room to retreat to in Midtown and you're not counting on Aman's resort-level hand-holding to show up. The rooms alone justify a stay for anyone who values a genuinely soundproofed, well-finished space over a livelier boutique address. If personal recognition and a fully realized butler relationship are the point of paying Aman prices, that's inconsistent here. Go for the room and the spa.
The Mark Hotel
The Mark sells you the Upper East Side at its most old-school: a 1927 building a block from Central Park, doormen who learn your name by the second morning, and a Jean-Georges kitchen sending up breakfast in bed. Guests who get the good version of this hotel describe a front desk that remembers a returning daughter, turn-down service with sweets left out, and a concierge team that solves problems most hotels won't even attempt. That's the case for booking it, and it's real.
It's also not the only version on offer. Multiple 2025-2026 stays describe rooms with dust, stains, and mold in the corners, at rates around $1,500 a night before tax. One guest's dressing-stained coat took ten days, four calls, and thirteen different staff members to come back, and arrived at the wrong address. Another had a scarf go missing and got hung up on twice when asking about it. The building is inconsistent room to room and interaction to interaction in a way that a hotel at this price shouldn't be, and the outdoor dining setup in particular gets knocked for slow, inattentive service on a patio with flimsy chairs.
Book it for the location and the classic New York feeling, not for guaranteed flawless execution. If you land a good room and a good day, it's genuinely special, and long-stay guests keep coming back for exactly that reason. If your priority is total reliability over character, that's a fair thing to price in before you commit. Either way, ask for a renovated room category at check-in and don't assume a lost item will be found quickly.
Still torn between Aman New York and The Mark Hotel?
We’re Sofie and Nicolas, and we’ve stayed in hotels like these ourselves. Tell us what the trip is and we’ll tell you which one we’d book, and why. We’re not really a booking service, but a few times a year we plan one properly for someone; if that’s what you’re after, say so.
It's just the two of us, so we take on a handful of trips at a time. If we're full, we'll say so. We reply within a working day. The hotel pays us, not you: your rate is the same as booking direct, and the perks come on top.
What fat travellers ask
Which should I book — Aman New York or The Mark Hotel?
Aman New York and The Mark Hotel, side by side — the detail is below.
What’s the difference between Aman New York and The Mark Hotel?
Aman New York adds Wellness and Romantic; The Mark Hotel adds Culinary. Both are tagged Urban, Architecture, Design and Heritage.
Which is better for wellness, Aman New York or The Mark Hotel?
They land level here. Aman New York: The three-floor spa with Banya, Hammam and cold plunge terraces gets the strongest reactions of the whole stay, though the pool has run cold and the pool windows are painted over. The Mark Hotel: There’s a Frederic Fekkai salon and a John Lobb shoe-shine, but one guest was told the shoe cleaner couldn’t handle suede, and there’s little else describing a spa or fitness program.
Which is better for location, Aman New York or The Mark Hotel?
They land level here. Aman New York: The 57th Street address puts you next to Fifth Avenue shopping, but the lobby sits on the 14th floor and many guest rooms below it get poor views. The Mark Hotel: Steps from Central Park, the Met, and Madison Avenue is the one thing almost nobody disputes, whatever else went wrong on their stay.
Where are Aman New York and The Mark Hotel?
Both are in New York, about 1.7 km apart — close enough that the choice is the hotel, not the neighbourhood.
Which has more Michelin Keys, Aman New York or The Mark Hotel?
Aman New York, with Three Michelin Keys in the Michelin Guide’s 2026 hotel selection; The Mark Hotel holds Two Keys. The Keys come from the guide’s own anonymous inspections and are separate from the Fat Score.
How does Fat Voyage compare Aman New York and The Mark Hotel?
Fat Voyage scores every hotel out of 20 across five dimensions — service, rooms & design, location, dining and wellness — read from the trip reports in the most active luxury travel communities, critics’ reviews and verified guest reviews, with the long, detailed and recent ones counting most. Nothing is paid for, and no hotel can buy a place.