Side by side Aman New York vs Waldorf Astoria New York

The Crown Building has stood on 57th Street since 1921, and Aman turned it into one of the best-designed hotel shells in the city. Jean-Michel Gathy's interiors are dark, warm and tactile, the base Deluxe Suite runs a genuinely large 725 square feet with a working fireplace, and the soundproofing is strong enough that you can watch a fire truck pass outside and hear nothing. The three-floor spa with its Banya and Hammam suites gets more genuine enthusiasm from guests than almost anything else on the property, cold plunge terraces and all.

Where it gets complicated is everything Aman built its name on outside the room. Several guests who've stayed at other Amans describe a butler service that's advertised but doesn't really exist, a concierge that lost a scheduled dinner reservation entirely, and a front desk that can feel like a well-run five-star chain rather than the anticipatory, name-remembering service the brand promises elsewhere. One couple celebrating a tenth anniversary got a chaotic, unresolved checkout after a lobby flooding issue; another found the pool disappointingly cold with no complimentary access to the cold plunge or jacuzzi unless you book the paid Banya treatment. The food is consistently described as good but not memorable, which stings less in a city with this many restaurants but still doesn't match the price tag.

Book it if you want a quiet, beautifully built room to retreat to in Midtown and you're not counting on Aman's resort-level hand-holding to show up. The rooms alone justify a stay for anyone who values a genuinely soundproofed, well-finished space over a livelier boutique address. If personal recognition and a fully realized butler relationship are the point of paying Aman prices, that's inconsistent here. Go for the room and the spa.

The 2026 reopening gave the Waldorf Astoria New York 375 rooms where it used to have over 1,400, and the trade shows up immediately: a junior suite now runs upward of 600 square feet, with a sitting area, desk and bar that older Manhattan hotels don't bother with. Pierre-Yves Rochon, who did the George V, restored the bronze elevator doors, the lobby mosaics and the Silver Corridor murals rather than papering over them, so the public rooms still look like 1931 while the guest rooms are unmistakably new. Staff get named constantly and specifically: a doorman walking a first-time guest's luggage in with real warmth, a front desk agent who found room for a family's 10th-birthday trip during the tennis tournament crush, a concierge who turned a casual question about hotel history into an hour-long private tour.

The catch is scale in the wrong places. Several guests flag the bathrooms and closets as tight even in suites, and one detailed report calls out bathroom tile that doesn't line up at the seams, a strange miss on a renovation this expensive. There's no pool, and no hot tub, which matters if that's part of how you unwind on a trip, though the Guerlain spa compensates somewhat with a treatment room that actually generates snow. Park Avenue–facing rooms get traffic noise, so ask for the other side if you're a light sleeper. One guest who has also stayed at Aman New York put it plainly: Aman's rooms and pool win on paper, but the Waldorf's service and food pull ahead for less money, and the public spaces here feel lived-in rather than hushed.

Book it if you want Art Deco history with modern rooms and don't need a pool or a sprawling bathroom. Families and pet owners get real consideration here, down to chef-prepared dog amenities and connecting rooms across nearly every category. If a pool is non-negotiable, that's a fair reason to look elsewhere; if it isn't, this is the Midtown stay worth the splurge.