Drafted by our own engine from the reports behind the scores, then edited by Nicolas.
Is Aman Tokyo still Aman Tokyo?
Ask that question in any fat-travel thread and you'll get two different hotels described back to you. One is the 33rd-floor arrival everyone remembers for years — the washi ceilings, the Imperial Palace Gardens laid out under floor-to-ceiling glass, a soaking tub people still bring up a year later. The other is a hotel that can't get hollandaise right and charges you double what Aman Tokyo is worth for the privilege. Both descriptions are current. It isn't a collapse, and it isn't a golden age — it's a hotel splitting down the middle.
The in-room breakfast
The last twelve months of reports are dominated by one specific, oddly narrow complaint: in-room breakfast. Guests in mid-2026 describe broken hollandaise, dry bacon, and Western dishes that come across as an afterthought, with one comparison to a mid-tier US chain hotel, a brutal thing to say about a property charging Aman rates. One guest posted a photo from three months earlier that looked completely different, better plated and properly composed, suggesting this isn't a permanent kitchen failure so much as inconsistency shift to shift. Multiple people note the American breakfast used to arrive with a full condiment set; now it doesn't. Nobody's saying the same about the Japanese breakfast or about Musashi's counter, which stays out of the criticism entirely.
Alongside that, the sushi-reservation problem persists — concierge can't reliably get top omakase bookings — and there's a recurring comparison to Bulgari Tokyo, where guests report being remembered by name across multiple staff and a more private lobby experience. One thread runs an extended Aman-vs-Bulgari-vs-Palace comparison and the Aman doesn't come out ahead on service, only on the bathing ritual and the room views. A May 2026 report from a summer-holiday stay specifically flags the front desk as ordinary during a quiet period, the property empty enough that the usual Aman feeling didn't show up.
June 2025, before the change
Go back to mid-2025 and the tone is different. Reports from June 2025 describe the in-room Japanese breakfast as exceptional, with taste, presentation and plating all singled out, and staff, including the same restaurant manager, Niccolo, still mentioned by name a year later in the current verdict, are credited with the kind of anticipatory service Aman is supposed to deliver. The complaints that existed then were about service turnover and inconsistency, not about food quality specifically. Breakfast wasn't the problem then. It is now.
So the change isn't that Aman Tokyo got worse across the board. The room, the pool, the view, the tub: people describe them identically in both periods, praised with the same specifics. What's moved is exactly one thing: the Western in-room breakfast, which looks like a kitchen or staffing change on that specific service, not a property-wide decline. The sushi-booking problem was already there in the 2025 reports too — that hasn't shifted, it's just gotten louder as Bulgari gives people something to compare it against.
Aman Tokyo hasn't gone downhill overall: the room and the ritual are exactly what they were. The in-room Western breakfast, specifically, is worse than it was a year ago.
Musashi's counter and the Western plate
If you're booking for the arrival, the tub, the Musashi counter, the pool, nothing else in the city matches, and nothing in the recent evidence should change your mind. If in-room breakfast matters to your stay, order Japanese, or don't expect the American plate to match what it was in mid-2025. That's a narrow, fixable problem, not a trajectory. Book it for what it still does better than anyone else in Tokyo; don't book it expecting Western eggs benedict to be the highlight.
