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Side by side Four Seasons Hotel Bangkok at Chao Phraya River vs Four Seasons Hotel Firenze

Overall, the two are within a point of each other.

Four Seasons Hotel Bangkok at Chao Phraya River for the location.

Four Seasons Hotel Firenze

Florence, Italy · Four Seasons

A 15th-century palazzo with frescoed ceilings and an eleven-acre garden, plus newer rooms in Palazzo del Nero that still feel Renaissance rather than renovated.

A Renaissance palazzo hotel in Florence set within eleven acres of private gardens near the historic centre.

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How they score

Out of 20

Overall +0.5

Overall: Four Seasons Hotel Bangkok at Chao Phraya River 18 out of 20, Four Seasons Hotel Firenze 17.5 out of 20.

Service +0.5 Why

Service: Four Seasons Hotel Bangkok at Chao Phraya River 18.5 out of 20, Four Seasons Hotel Firenze 18 out of 20.

Four Seasons Hotel Bangkok at Chao Phraya River: Staff get thanked by name for specific rescues, like tracking down lost headphones at the airport or a midnight pharmacy run for a sick parent.

Four Seasons Hotel Firenze: Staff get thanked by name constantly, from concierge to doormen to the pool team, though one checked-in guest got an unusually hard upgrade pitch.

Rooms & Design +0.5 Why

Rooms & Design: Four Seasons Hotel Bangkok at Chao Phraya River 19 out of 20, Four Seasons Hotel Firenze 18.5 out of 20.

Four Seasons Hotel Bangkok at Chao Phraya River: Jean-Michel Gathy’s soaring lobby, floor-to-ceiling glass and art collection get called out constantly, and basic rooms run close to 900 square feet.

Four Seasons Hotel Firenze: A 15th-century palazzo with frescoed ceilings and an eleven-acre garden, plus newer rooms in Palazzo del Nero that still feel Renaissance rather than renovated.

Location +3 Why

Location: Four Seasons Hotel Bangkok at Chao Phraya River 18 out of 20, Four Seasons Hotel Firenze 15 out of 20.

Four Seasons Hotel Bangkok at Chao Phraya River: The river setting and free boat shuttle to ICONSIAM and the BTS win people over, though it’s a car ride from most sightseeing.

Four Seasons Hotel Firenze: A genuine walk, not a stroll, to the Duomo and the Uffizi, which some guests count as the whole appeal and others count against it.

Dining Level Why

Dining: Four Seasons Hotel Bangkok at Chao Phraya River 17 out of 20, Four Seasons Hotel Firenze 17 out of 20.

Four Seasons Hotel Bangkok at Chao Phraya River: The Lobby Bar and BKK Social Club surprise people who came for the main restaurants, but breakfast draws real complaints about variety and inattentive staff.

Four Seasons Hotel Firenze: Il Palagio holds a Michelin star and breakfast gets consistent praise, though poolside food and the base buffet read as afterthoughts.

Wellness Level Why

Wellness: Four Seasons Hotel Bangkok at Chao Phraya River 17 out of 20, Four Seasons Hotel Firenze 17 out of 20.

Four Seasons Hotel Bangkok at Chao Phraya River: The pool and river-view gym get praised often, though the spa and sauna were both out of service on more than one visit.

Four Seasons Hotel Firenze: One of Florence’s largest hotel spas plus a big outdoor pool, with a modern gym guests single out for its equipment.

Strengths and trade-offs

Four Seasons Hotel Bangkok at Chao Phraya River

Four Seasons Hotel Firenze

Strengths of Four Seasons Hotel Bangkok at Chao Phraya River

  • Basic rooms run close to 900 square feet with floor-to-ceiling river views
  • Staff resolve problems fast, from mid-stay room changes to retrieving items left at the airport
  • Free boat shuttle to ICONSIAM and the BTS makes the riverside location genuinely convenient
  • Lobby Bar and BKK Social Club outperform expectations for a hotel bar
  • Strong for families, with a kids’ club, in-room tents and staff who remember children by name

Strengths of Four Seasons Hotel Firenze

  • Eleven-acre private garden that blocks out the city entirely
  • Frescoed ceilings and Renaissance architecture throughout the palazzo
  • Staff consistently remembered guests by name across multiple visits
  • Michelin-starred Il Palagio plus a strong breakfast buffet
  • Large pool and one of Florence’s biggest hotel spas

Trade-offs of Four Seasons Hotel Bangkok at Chao Phraya River

  • Breakfast draws repeated complaints about limited variety and inattentive service
  • Lobby lunch and some room-service dishes have disappointed guests expecting more
  • Spa or sauna access has been unavailable during renovations on multiple recent stays
  • Large group bookings can crowd the pool and breakfast room, denting the sense of exclusivity

Trade-offs of Four Seasons Hotel Firenze

  • A genuine fifteen-to-twenty-minute walk from the historic center, not a short stroll
  • Air conditioning has struggled to keep up during peak summer heat in some rooms
  • At least one guest reported an unusually aggressive suite upsell at check-in
  • Poolside food and the standard breakfast buffet run simpler than the rest of the property

Where they differ

Only at Four Seasons Hotel Bangkok at Chao Phraya River

DesignCulinary

Map showing the location of Four Seasons Hotel Bangkok at Chao Phraya River
Bangkok, Thailand

Only at Four Seasons Hotel Firenze

HeritageItalian Design

Map showing the location of Four Seasons Hotel Firenze
Florence, Italy
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Four Seasons Hotel Bangkok at Chao Phraya River
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Four Seasons Hotel Firenze

The verdicts

Four Seasons Hotel Bangkok at Chao Phraya River

Book a river-view room here and what arrives is a building doing more work than most five-stars bother with: Jean-Michel Gathy's lobby has floor-to-ceiling glass, gardens threaded through the public spaces, and a "basic" room that runs close to 900 square feet, bigger than a suite at plenty of competitors. The free boat shuttle to ICONSIAM and the BTS is a genuinely useful perk rather than a gimmick, and the staff seem to actually track who you are: one family had a sick parent looked after with a late-night search for a pharmacy, another had headphones left behind at the airport chased down and delivered before their flight left. That's the kind of thing that makes people say they'll be back, and a lot of them do.

The food is the real gap between the reputation and the reality. Breakfast draws specific, repeated complaints: thin options for dietary restrictions, staff who don't check in during the meal, no coffee menu unless you ask. A couple who skipped dinner on property after a disappointing lobby lunch and letdown pancakes the next morning isn't a one-off shrug. The Lobby Bar and BKK Social Club are the surprise wins — better than the flagship restaurants by most accounts — but you're not booking this hotel for the breakfast buffet the brand name might imply. Large group bookings can also crowd the pool and breakfast room enough to dent the sense of exclusivity you're paying for, and the spa or sauna being closed for renovation shows up often enough to ask about before you book.

The service and the building are what you're actually paying for, and they clear the bar comfortably even with the food underperforming. Families do especially well here: kids' club, tents set up in rooms, staff who remember a toddler's name by day two. Anyone chasing a top-tier breakfast spread might do better elsewhere in the city, but for the room, the river, and a staff that fixes its own mistakes without a fuss, this is one of the best city hotels in Bangkok going.

The full page on Four Seasons Hotel Bangkok at Chao Phraya River

Four Seasons Hotel Firenze

The garden is the thing: eleven acres of it, walled off from the rest of Florence, with pheasants and a Renaissance chapel tucked inside, turning a stay in a loud, crowded city into something closer to a week at a country estate. The palazzo itself earns the comparison too: frescoed ceilings, carved stone, courtyards that guests keep calling a living museum, and that's before the newer rooms in Palazzo del Nero, which manage to feel fresh without losing the character. The staff are the other half of the case - concierge teams tracking down last-minute Uffizi tickets in peak season, a waiter at the pool restaurant who gets remembered by name years later, a front desk that replaced a too-firm mattress without a fuss.

Price it in honestly: this is a twenty-minute walk from the historic center, not the five-minute stroll some other Florence addresses offer, and a few travelers who prioritize being in the thick of it count that against the hotel. One guest's honeymoon check-in involved a surprisingly pushy suite upsell that read as tone-deaf rather than discreet, and the air conditioning has drawn more than one complaint in peak summer heat, loud enough in at least one room to disrupt sleep. None of that is rare at this price point, but it's worth knowing before you book a room without confirming the AC is working properly.

Book it for families: the garden, the pool, and a staff that treats children like actual guests make this one of the easiest full-luxury stays in Italy with kids in tow. Solo travelers or couples chasing a five-minute walk to the Duomo might be happier elsewhere in the city, but for anyone who wants a retreat that still puts Florence within reach, this is the one to pick.

The full page on Four Seasons Hotel Firenze

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What fat travellers ask

Which should I book — Four Seasons Hotel Bangkok at Chao Phraya River or Four Seasons Hotel Firenze?

Four Seasons Hotel Bangkok at Chao Phraya River: The river setting and free boat shuttle to ICONSIAM and the BTS win people over. Four Seasons Hotel Firenze: A 15th-century palazzo with frescoed ceilings and an eleven-acre garden, plus newer rooms in Palazzo del Nero that still feel Renaissance rather than renovated.

What’s the difference between Four Seasons Hotel Bangkok at Chao Phraya River and Four Seasons Hotel Firenze?

Four Seasons Hotel Bangkok at Chao Phraya River is ahead on where it puts you. Four Seasons Hotel Bangkok at Chao Phraya River adds Design and Culinary; Four Seasons Hotel Firenze adds Heritage and Italian Design. Both are tagged Urban, Family, Architecture and Wellness.

Which is better for location, Four Seasons Hotel Bangkok at Chao Phraya River or Four Seasons Hotel Firenze?

Four Seasons Hotel Bangkok at Chao Phraya River leads on this. Four Seasons Hotel Bangkok at Chao Phraya River: The river setting and free boat shuttle to ICONSIAM and the BTS win people over, though it’s a car ride from most sightseeing. Four Seasons Hotel Firenze: A genuine walk, not a stroll, to the Duomo and the Uffizi, which some guests count as the whole appeal and others count against it.

Which is better for service, Four Seasons Hotel Bangkok at Chao Phraya River or Four Seasons Hotel Firenze?

Four Seasons Hotel Bangkok at Chao Phraya River leads on this. Four Seasons Hotel Bangkok at Chao Phraya River: Staff get thanked by name for specific rescues, like tracking down lost headphones at the airport or a midnight pharmacy run for a sick parent. Four Seasons Hotel Firenze: Staff get thanked by name constantly, from concierge to doormen to the pool team, though one checked-in guest got an unusually hard upgrade pitch.

Where are Four Seasons Hotel Bangkok at Chao Phraya River and Four Seasons Hotel Firenze?

Four Seasons Hotel Bangkok at Chao Phraya River is in Bangkok, Thailand; Four Seasons Hotel Firenze is in Florence, Italy.

Which has more Michelin Keys, Four Seasons Hotel Bangkok at Chao Phraya River or Four Seasons Hotel Firenze?

Four Seasons Hotel Firenze, with Three Michelin Keys in the Michelin Guide’s 2026 hotel selection; Four Seasons Hotel Bangkok at Chao Phraya River holds Two Keys. The Keys come from the guide’s own anonymous inspections and are separate from the Fat Score.

Four Seasons Hotel Bangkok at Chao Phraya River vs Four Seasons Hotel Firenze