Four Seasons Hotel Firenze

We stayed at the new Auberge property and FS Florence, and the former absolutely blew the Four Seasons out of the water.

We're big fans of the Auberge brand and Collegio alla Querce may be the best one they have. While Four Seasons Florence is beautiful, the Auberge had something special that the Four Seasons was missing. The service and attention to detail felt more personal and thoughtful.

The pool was full of toddlers with nannies — really like being at nursery school, which was too much at this price point.

The hotel is gorgeous, but I was there mid-July and the pool was overwhelmed with very young children. I like kids, but at that price level I don't want to feel bombarded by them. This property is big enough to have designated kids areas. Also, the poolside food was mediocre — had a flavorless burger that was underwhelming.

Sorry but FS Florence is way beyond St. Regis and other options in town — it's divine and I've stayed many times.

I mean, it's the former residence of a Medici pope with a private park and outdoor pool in Florence — it's insane. It feels like a resort within the city, such a nice place to retreat to after sightseeing. You can't go wrong with this property, and I've returned multiple times because of the exceptional experience.

This hotel is amazing — it's essentially a big resort in the middle of a city, giving you the best of both worlds.

We stayed with our kids ages 4 and 2, and the property was perfect for families. The hotel sits on a private park with a kids club, playground, and huge pool where children could play without ruining the vibe for couples. The pool had toys and goggles for everyone, and our daughter literally asked for the kids club every day after we left. The location is about 15 minutes from center Florence, which was actually a plus since we could escape the tourist crowds.

We stayed at Four Seasons Florence and it was spectacular — tied for our favorite of the entire month-long trip.

We weren't upgraded since the hotel was sold out, but got a beautiful garden-view room that felt just as spacious as a suite would have been. Service was flawless with breakfast staff and concierge being highlights — their restaurant recommendations were spot-on, and one ended up being the best meal of our lives. The location isn't directly downtown, which we actually preferred since Florence was packed with tourists and this felt like a peaceful retreat.

This was not just hospitality — this was orchestration, with seamless collaboration across concierge, front desk, and butler services.

The concierge team anticipated needs before they were spoken, front desk operated with warmth and precision, and butler services elevated everything to something truly bespoke. The property feels like a private Italian village with expansive gardens and historic architecture. After visiting before but never staying, I realize that was my mistake — this is now my new home in Florence.

A stunning sanctuary that feels like a peaceful retreat from the city, yet just minutes from historic center.

The hotel gardens completely shut out the noise of Florence, creating calm and serenity. Despite the quiet, it's still convenient with hourly shuttle service into the center. The service is flawless, rooms elegant, and the entire property full of timeless beauty. It's an unforgettable experience that perfectly balances tranquility with accessibility.