Out of 20. The bars start at 10, so half a point still shows.
Como Shambhala Estate
COMO Uma Ubud
101520101520
Overall
18Score pendingOverall: Como Shambhala Estate 18 out of 20, COMO Uma Ubud Score pending.
ServiceWhy
19Not scoredService: Como Shambhala Estate 19 out of 20, COMO Uma Ubud Not scored.
Como Shambhala Estate: Every guest gets a named personal assistant reachable on WhatsApp, and people describe staff appearing with water before they’d asked for it.
COMO Uma Ubud: Staff remembering names and preferences comes up constantly, down to a maintenance team sawing into a wardrobe to retrieve a dropped ring.
Rooms & DesignWhy
17.5Not scoredRooms & Design: Como Shambhala Estate 17.5 out of 20, COMO Uma Ubud Not scored.
Como Shambhala Estate: Villas built into the hillside mix Balinese materials with modern layouts; a few guests flagged some residences as dated ahead of a phased renovation.
COMO Uma Ubud: Rooms and pool villas are spacious and calm, though a couple of stays flagged furniture and finishes due for a refresh.
LocationWhy
18.5Not scoredLocation: Como Shambhala Estate 18.5 out of 20, COMO Uma Ubud Not scored.
Como Shambhala Estate: Set above the Ayung River with a jungle path down to three spring-fed pools at Kedara, but the 400 steps and buggy dependence are real.
COMO Uma Ubud: A short drive or walk from central Ubud but tucked down a driveway into jungle quiet, which almost everyone calls a plus.
DiningWhy
17.5Not scoredDining: Como Shambhala Estate 17.5 out of 20, COMO Uma Ubud Not scored.
Como Shambhala Estate: Glow and Kudus get consistent praise for the wellness-forward menu and breakfast, though almost nobody mentions a standout dinner beyond the healthy angle.
COMO Uma Ubud: Breakfast at Kemiri is the most-praised meal on property; Uma Cucina’s Italian food is good but a couple of guests found it inconsistent.
WellnessWhy
19Not scoredWellness: Como Shambhala Estate 19 out of 20, COMO Uma Ubud Not scored.
Como Shambhala Estate: The spa, Shirodhara treatments, and Kedara spring pools come up as the reason people book, with the on-site doctor and diagnostics only partly matching what’s promised.
Strengths and trade-offs
Como Shambhala Estate
COMO Uma Ubud
Strengths
+Personal assistant assigned to every guest, reachable via WhatsApp throughout the stay
+Kedara’s three natural spring-fed pools reached by a jungle path along the Ayung River
+Wellness menu and breakfast at Glow praised as genuinely restorative, not just healthy in name
+Low room count (around 30 residences) means real privacy and few other guests in sight
+Spa treatments, especially Shirodhara, repeatedly called among the best guests have had anywhere
Strengths
+Staff consistently remember names and preferences and go out of their way without being asked
+Spacious, well-appointed rooms and pool villas with a genuine jungle setting
+COMO Shambhala spa treatments described as holistic rather than standard massage menus
+Breakfast at Kemiri is a daily highlight, especially the coffee and banana bread
+Close enough to central Ubud to walk or taxi in, far enough to feel secluded
Trade-offs
−Some residences still awaiting renovation read as dated next to newer luxury competitors
−400+ steps down to the spring pools, with the path closing entirely if it rains
−Promised medical diagnostics and blood-test screening didn’t fully materialize for at least one guest
−Getting around the hillside property relies on buggies, which some find charming and others find inconvenient
Trade-offs
−Outdoor pool runs cold since jungle shade blocks the sun
−No sauna or ice plunge currently, just a steam room
−Uma Cucina’s Italian food doesn’t always match the rest of the kitchen’s standard
−A few rooms and villa furnishings are due for a refresh
COMO Shambhala isn't trying to be the biggest resort in Ubud, and that's the point. With around 30 residences spread across 23 acres of jungle above the Ayung River, you get a personal assistant reachable by WhatsApp for the length of your stay, two restaurants built around a genuinely restrictive wellness menu, and a walk down to three natural spring pools that keeps coming up as the single best thing on the property. People who've done multiple Amans in Bali say the butler service here beats what they got at the Aman properties down the road, which is a real comparison, not a throwaway line.
This is a jungle property outside Ubud where the staff learn your name by the second day and then actually use it. That sounds like a line every hotel claims, but the specifics here back it up: a maintenance team sawed a hole in a wardrobe base at the drop of a hat to retrieve a dropped ring, no fuss, no charge beyond the tip offered. A duty manager personally stepped in after a booking mix-up and turned it into the best part of someone's trip. Breakfast at Kemiri gets built into people's daily rhythm, and the COMO Shambhala spa runs treatments that guests describe as closer to a healing session than a massage menu.
Still torn between Como Shambhala Estate and COMO Uma Ubud?
We’re Sofie and Nicolas, and we’ve stayed in hotels like these ourselves. Tell us what the trip is and we’ll tell you which one we’d book, and why. We’re not really a booking service, but a few times a year we plan one properly for someone; if that’s what you’re after, say so.
It's just the two of us, so we take on a handful of trips at a time. If we're full, we'll say so. We reply within a working day. The hotel pays us, not you: your rate is the same as booking direct, and the perks come on top.
What fat travellers ask
Which should I book — Como Shambhala Estate or COMO Uma Ubud?
Como Shambhala Estate and COMO Uma Ubud, side by side — the detail is below.
What’s the difference between Como Shambhala Estate and COMO Uma Ubud?
Como Shambhala Estate adds Eco and Balinese Design; COMO Uma Ubud adds Design and Culinary. Both are tagged Wellness, Countryside, Romantic and Adults-Only.
Which is better for service, Como Shambhala Estate or COMO Uma Ubud?
They land level here. Como Shambhala Estate: Every guest gets a named personal assistant reachable on WhatsApp, and people describe staff appearing with water before they’d asked for it. COMO Uma Ubud: Staff remembering names and preferences comes up constantly, down to a maintenance team sawing into a wardrobe to retrieve a dropped ring.
Which is better for location, Como Shambhala Estate or COMO Uma Ubud?
They land level here. Como Shambhala Estate: Set above the Ayung River with a jungle path down to three spring-fed pools at Kedara, but the 400 steps and buggy dependence are real. COMO Uma Ubud: A short drive or walk from central Ubud but tucked down a driveway into jungle quiet, which almost everyone calls a plus.
Where are Como Shambhala Estate and COMO Uma Ubud?
Both are in Ubud, about 5.0 km apart — close enough that the choice is the hotel, not the neighbourhood.
How does Fat Voyage compare Como Shambhala Estate and COMO Uma Ubud?
Fat Voyage scores every hotel out of 20 across five dimensions — service, rooms & design, location, dining and wellness — read from the trip reports in the most active luxury travel communities, critics’ reviews and verified guest reviews, with the long, detailed and recent ones counting most. Nothing is paid for, and no hotel can buy a place.
Como Shambhala Estate vs COMO Uma Ubud | Fat Voyage