Park Hyatt Tokyo

I've done Aman in Tokyo twice and at the current price point, there are probably better value for money options.

Aman Tokyo offers amazing views from the room, pool and breakfast — on sunny days we could see Mount Fuji. The concierge was great for special requests like getting us into invite-only restaurants and arranging car service, plus they planned a photoshoot for us. However, response times were sometimes slow, and considering what you pay now, I think there are better value options in Tokyo's luxury hotel scene.

I used to stay at the Aman and love it, but stayed at the Bulgari last spring and it's now my new favorite in Tokyo.

Bulgari has an incredible location right across from Tokyo station and feels a bit warmer than the Aman. The rooms were honestly better and it's a fair bit cheaper, though obviously still very expensive. The service and overall experience just felt more welcoming than what I'd experienced at other top-tier properties. Now when I go to Tokyo, Bulgari has become my go-to over the traditional favorites like Aman or Park Hyatt.

We'll be staying at the Aman Tokyo in a couple days, so I'll let you know if it's worth it — in general I find Amans lovely but overrated.

I've done versions of this Japan trip four times now and stayed at many of the hotels you're considering. For Tokyo, I'd recommend the Tokyo Edition over other options. In general, I find Aman properties amazing but overrated — not worth the price even when you're not price sensitive, though still lovely experiences. I'm curious to see how Aman Tokyo stacks up since we're staying there next, but my expectation is that it will be beautiful but perhaps not justify the premium over other excellent options.

I paid €4000 for three nights and felt completely dissatisfied — from a doorman who wouldn't let us check our bags to discovering the pool was under renovation without warning.

The problems started months before when I asked the concierge for restaurant help and they just sent me website links instead of actual assistance. When we arrived with luggage, the doorman told us to come back at 3 PM, but our room was already ready when we insisted on going to reception. Then we found the pool closed for renovation — never mentioned beforehand — and the spa required an extra $40 per person charge. The bar wouldn't let us in without suits, and when we tried the lobby bar, they just directed us upstairs and said they were closed.

An excellent experience overall, but service was less impressive than expected from such an institution — hard to justify paying cash price.

The rooms, facilities, and restaurants were all fantastic, but the staff seemed less well-trained than you'd expect. Simple things like having to explicitly ask for water refills at the bar when there were no other customers, or waiting over an hour for toiletries after calling the front desk. These aren't deal-breakers, but for what you pay, the service should be more intuitive and polished. Everything else about the property — the views, the amenities, the food — was great, but those service gaps make it tough to recommend at full price.

The view is amazing and beds comfortable, but for a premier property, the hotel simply doesn't come close to its competitors.

Communication before the stay was abysmal — emails weren't answered promptly and replies were often incoherent. Check-in felt cold compared to competitors who greet you warmly with beverages and snacks. One of our rooms wasn't ready at check-in time despite telling them our arrival time in advance. The final straw was lack of bell service for checkout — we needlessly lugged bags across acres of carpet between elevator banks. If you've never been and must see the bar view, I understand, but otherwise spend your money elsewhere.

Park Hyatt Tokyo stands as an enduring symbol of understated luxury — more than a hotel, it feels like a sanctuary in the sky.

From the moment you step into the serene lobby high above Shinjuku, you're embraced by calm that feels worlds away from the city's bustle. The panoramic views of Tokyo and Mount Fuji are mesmerizing, especially at sunset when city lights begin to shimmer. Every detail reflects timeless Japanese elegance — the art collection, minimalist interiors, and staff who anticipate needs with grace. The spa and pool on the top floor offer tranquil retreat with awe-inspiring scenery. It consistently delivers an experience that's genuinely soul-restoring.

We were blessed with clear skies to see sunset over Mount Fuji from high up, and the spa is incredible — we'll be trying to come back ASAP.

The location was quiet but convenient to other neighborhoods, close enough to Shinjuku without being loud. The hotel itself was just a fun yet swanky maze to explore. The pool is iconic with those city views, and the food throughout was incredible. What really made the trip was catching that perfect sunset view of Mount Fuji — something I know we'll be chasing again. The whole experience felt like one of my favorite accommodations I've ever stayed at.

Park Hyatt Tokyo was the most luxurious hotel on our trip, but unfortunately also the most disappointing and annoying one.

When we got to the 41st floor, there was no staff to help with luggage or give directions — painful dragging heavy bags across carpeted floors not knowing where to go. We had to follow up multiple times to get our checked bags, and my partner was anxious about research materials inside. The water from the boiler looked dirty despite multiple rinses, and bottled water had a chemical taste. Found previous guest's hair on the hair dryer and a cotton swab left behind. Even though we got decent Tokyo views from the 42nd floor, we just lost our appetite for the whole experience.

I had minimal expectations but Park Hyatt Tokyo impressed me with both decor and service, though the location is more remote than expected.

Though my room wasn't memorable and I didn't get an upgrade despite requesting one, the hotel amenities are wonderful and New York Bar is a particular highlight. The location is nowhere near as close to Shinjuku as I'd expected, but it's still a good choice based on service quality and on-site amenities alone. My main disappointment was that smoking has been restricted to just one room upstairs and a remote corner downstairs that requires quite a hike to reach.

This hotel is like entering a movie scene — the moment the elevator opens to the lobby, quiet plus smell equals luxury max.

My room view was insane, like Tokyo Tower saying hello. New York Grill breakfast was simple but very high quality. The gym and pool are beautiful with that skyline view. Service felt very professional but also warm — staff would say 'okaeri' in a nice way that made me smile. Yes, it's expensive, but this was a memory-level stay that I'll think about for years.

Service is impeccable and rooms are spotless — the Japanese breakfast is so bountiful you may be full until dinnertime.

The rooms and furniture do feel a bit older, but not in a bad way — I enjoyed the 90s feel like entering a time capsule. Unlike other hotels where this would be negative, there was a quiet luxurious charm to it all. The Japanese breakfast was a delicious feast, so much so that you might not be able to enjoy Tokyo's great food scene until dinner. Definitely go to the swimming pool, but you can skip the New York bar if you're pressed for time.