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One&Only Palmilla

Los Cabos, Mexico
FV8.3
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FV Score

FV8.3
Service
8.8
Design
8.1
Location
8.7
Dining
7.8
Wellness
8.4

The Verdict

One&Only Palmilla stands as Los Cabos' enduring patriarch — a property that has attracted presidents and movie stars since 1956, when it opened as a 15-room retreat on one of Cabo's few genuinely swimmable beaches. The lush landscaping creates an oasis in the desert landscape, while the Mexican hacienda architecture feels both timeless and refreshed. Service remains the crown jewel here: butlers who remember your coffee preference by day two, staff who greet you by name throughout the property, and an intuitive hospitality that feels genuinely warm rather than scripted. But excellence comes at a premium that can feel punitive — $30 margaritas and $60 glasses of California cab test even deep pockets, though the quality justifies much of the expense.

Score & verdict distilled from 101 curated signals — weighted by source credibility, depth of insight, and recency. How this works

Strengths

Exceptional butler service with personal touches
One of Cabo's few truly swimmable beaches
Lush landscaping creates desert oasis
Staff remember guests by name consistently
Jack Nicklaus golf course with ocean views

Considerations

Beverage prices border on extortionate
Some rooms showing age despite recent updates
Food quality inconsistent across restaurants

Photos

1 / 4

What People Say

Mixed read

I paid $20 for horchata and told myself it better be the best I've ever had — but nope.

u/sarahwlee · Oct 2025

The pricing here is truly something else, even by luxury standards. Twenty dollars for a simple horchata that tastes like every other horchata you've had. I still like the hotel overall, but come prepared for a food and beverage bill that will make your eyes water. It's not just expensive, it's almost aggressively so.

Still appreciate the overall property
Outrageous beverage pricing
Poor value on simple items
Lifts the score

One and only is an unbelievable resort, but the food is somewhat outrageous — it's a splurge but worth it.

u/kyleb7777 · Feb 2026

The property itself is truly spectacular and the experience justifies most of the expense. The food pricing will test your limits though, even if you're used to luxury travel costs. But when you're there experiencing everything they offer, you understand why people keep coming back despite the premium.

Unbelievable resort quality
Worth the splurge
Outrageous food pricing
Lifts the score

Everything was exceptional except their drink prices are outrageous — $60 for a California Cab we pay $35 a bottle for.

mcboston60 · Jan 2026

A margarita is $30 and a pina colada $50 per drink, which is just insane pricing. But setting that aside, everything about our experience was truly exceptional. The service, the amenities, the rooms, the location — all first-rate. You just have to budget for beverage costs that will shock you even if you're used to luxury pricing.

Everything exceptional except pricing
Outrageous drink prices
Shocking beverage costs
Strong endorsement

I tip the butler $50 right from the start and they make sure you have dinner reservations and look out for you the entire trip.

u/IzzyBellie · Dec 2025

We've found they really take care of you when you show appreciation upfront. Last time, the butler left a star map in my room because we'd been talking about celestial events earlier that day. They decorated my mother's room for her birthday with balloons and cake, then did the same for mine. It's the little personal touches like that that make this resort so special for our anniversary trips.

Personal touches like star maps
Birthday celebrations arranged
Dinner reservation assistance
Lifts the score

I've stayed at luxury properties worldwide, but Palmilla's backstory makes it special — this is where Mexican tourism began.

u/Alarming-Ganache77 · Oct 2025

We're talking about a property with genuine pedigree here, built by a former president's son in 1956 when Cabo was just cattle ranches. Conrad Hilton once called it a boarding house, but that misses the point entirely. The celebrity clientele came for the discretion and exclusivity when you could only reach it by boat or small plane. That DNA of understated luxury still runs through everything they do.

Historic pedigree and celebrity heritage
Genuine luxury DNA from founding
Can feel precious about its history
Strong endorsement

I didn't expect to like this property as much as I did, but I was truly blown away by the beauty and charm.

u/alex_travels · Aug 2025

Maybe it's my cynicism about newer properties being better, but Palmilla surprised me completely. The lushness of the landscaping in this desert climate is remarkable — you emerge from the entrance into a canopy of foliage that's been years in the making. The heat dissipates, the crisp white buildings feel elegant, and the overall ambiance is uniquely charming and refined yet understated. While there are pieces that could be tuned up, the sum total was unforgettable.

Stunning lush landscaping in desert
Elegant crisp white architecture
Uniquely charming refined ambiance
Some elements need updating
Lifts the score

We spent 5 nights there and had a nearly flawless experience — the swimmable beach makes everything worth it.

u/Unfair_Turnover1352 · Mar 2025

I was worried about the cost, but the swimmable beach alone justifies the price. Our one bedroom grand suite was gorgeous, not outdated at all despite what some say. We had two butlers who were incredibly attentive, and our kids used the beach cabana which felt like a bargain at $500 with $200 credited back. The Omakase at Hoshi was the best meal we had, very expensive but worth it for a special occasion.

Swimmable beach
Gorgeous suite design
Attentive butler service
Excellent Omakase dining
Very expensive dining
Sticker shock on spa services
Mixed read

I'm currently here and just in shock at the level of rudeness from management.

u/PotentialSharp8837 · Nov 2024

We're staying in two suites and while the location is amazing and the spa is top notch, the management is awful. We had an issue with our room and have been met with terrible customer service from management. The people lower down are all lovely, but when you need actual problem-solving, the experience falls apart. The wait for room service is also incredibly long for what you're paying.

Amazing location
Top notch spa
Lovely front-line staff
Awful management
Terrible customer service for issues
Incredibly long room service waits
Lifts the score

Totally worth it, especially with kids that age — the kids club is special and a few hours of margaritas at the adults pool is gold.

u/thetucolo · Oct 2024

I hate all inclusives because the quality is never great, and I like having options beyond the resort. If you book with a travel agent you get free breakfast, so we'd eat big and then just drink and snack until dinner. We stopped at the grocery store for wine and tequila for the room, but honestly their drinks were delicious. Do a night in town and Flora Farms, otherwise enjoy the resort. We preferred the steakhouse for dinner.

Exceptional kids club starting age 4
Adults-only pool perfect for parents
Free breakfast with travel agent
Very expensive food and drinks
Strong endorsement

Palmilla is one of those properties that reminds you why One&Only is in a league of its own.

Roving00252188612 · Jan 2026

I've been coming here for decades with the very loyal following, and it's quintessentially Cabo with a classic vibe rather than trendy. The arrival experience sets the tone — warm and deeply personal. My oceanfront casita had a spacious terrace, plunge pool, and sweeping Sea of Cortez views. The new Social Club that opened in December 2025 is fantastic, and Hoshi Japanese restaurant is not to be missed. The swimmable beach is one of the few in Cabo.

Classic Cabo with loyal following
Swimmable beach rare in Cabo
New Social Club excellent
Outstanding Japanese restaurant
Strong endorsement

We had an incredible first time experience — it felt like a second honeymoon.

Claire Cowan · Jun 2025

We also had amazing personal concierges Jesus and Damian who made our stay. While O&O is expensive and the currency conversion wasn't in our favor, it was well worth it. They've thought of every little detail, so much so that it felt like a second honeymoon for my husband's birthday. The level of attention to detail is remarkable and we'd rebook in a heartbeat.

Amazing personal concierges
Incredible attention to detail
Romantic honeymoon-like experience
Very expensive especially with currency conversion
Strong endorsement

This place is nothing short of breathtaking — it feels like stepping into a world of luxury and serenity.

Mommainlove · Mar 2025

I can't give enough praise to our travel agent Alex and this incredible property. The resort is nestled in perfect paradise with views that look almost unreal. The staff don't just meet expectations, they exceed them with grace and warmth. Whether lounging by the crystal-clear pool, enjoying gourmet dishes, or unwinding at the world-class spa, every moment is magic. It's not just a resort, it's a transformative experience.

Breathtaking paradise setting
Staff exceed expectations with warmth
World-class spa experience
Strong endorsement

This is by far the nicest place we've ever stayed — every staff person greets you with a kind smile as you walk the beautiful grounds.

Lauren Dawes · Jan 2025

Our butlers Diego and Gemma went above and beyond for our entire family. We needed a phone charger and they brought that plus personalized cookie decorating kits for each kid with cookies shaped as their names. Free foot massages by the infinity pool overlooking the Pacific where we spotted gray whales daily. The KidsOnly club is free and amazing — our girls loved popping in to make crafts. Even the lifeguard was friendly and welcoming.

Outstanding butler service
Personalized kids activities
Free foot massages
Whale watching from pool
Excellent free kids club
Pricey but delicious food
Red flag

This is the worst 5 star hotel I've ever been to — a run down property with Holiday Inn service at Ritz Carlton prices.

jonathan hallstead · Jul 2024

I stayed in a suite with a leak coming from the ceiling and they offered to put a bucket in the room and nothing else. The rooms are sparse with no personal touches. After being here for a week, people don't know your name. There's no personal touch and the staff is indifferent. Moreover, housekeeping wasn't done until 2-3pm and sometimes 8:30pm. For 2k a night, I'd rather light my money on fire than spend it here.

Run down property condition
Terrible service response
No personal touches
Indifferent staff
Poor housekeeping timing
Strong endorsement

Our family stayed here and it exceeded expectations at every level — the staff make this place truly memorable.

Jeff Lin · Aug 2023

The beach and pool were both phenomenal, the food outstanding, and our boys enjoyed the kids club immensely. But most importantly, it's the staff that elevate everything. Every interaction felt genuinely caring and professional. It was one of the best family vacations we've ever had, and we're definitely coming back.

Phenomenal beach and pool
Outstanding food
Excellent kids club
Truly memorable staff

How we score

The 15 signals above are a handpicked editorial selection from 101 signals we gathered across dedicated luxury communities, guest reviews, and editorial publications. Every signal we gathered — not just the ones shown — feeds into the FV Score and verdict above.

Credibility-weighted

Detailed trip reports from luxury communities and major editorial reviews carry the most weight. Brief ratings add context, not conviction.

Recency-adjusted

Recent experiences matter more. Renovations, management changes, and staff turnover all surface in fresh signals.

Consensus-driven

When independent sources agree on a strength or weakness, that signal gets amplified. One bad night doesn't tank a score.

Refreshed quarterly

Scores are re-gathered and re-calculated from scratch each quarter. Last updated Q2 2026.

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Key Details

Brand

One&Only · ultra luxury

Location

Los Cabos, Mexico

FV Score

8.3 / 10

Luxury Amenities

Butler ServiceJack Nicklaus Golf CourseSwimmable Private BeachJean-Georges RestaurantOmakase at HoshiKids Only Club with TreehouseAdults-Only Infinity PoolCouples Spa Treatments

Tags

BeachDesertFamilyCulinaryHeritage
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