One&Only Lord Howe Island vs One&Only Cape Town

Capella Lodge sits on a bluff with Mt Gower and Mt Lidgbird filling the view and nothing else in the frame: no other building on the island sits south of it, so the outlook from the dining deck and most rooms is just mountain, ocean and sky. That alone justifies the trip for people who've been chasing this exact kind of view. Rates include breakfast, dinner, canapes and a picnic lunch delivered to whichever beach you pick, and the nightly-changing dinner menu with wine pairings is the thing repeat guests mention booking a return trip around.

The service is the strongest thread running through nearly every stay: managers Bridie and Ryan get credited by name for running a team that greets guests by first name and, in at least one case, turned a room twice a day unasked. That's not universal. One couple who'd just done seven nights at Milky Way found the Capella dinner service and food underwhelming for the price, a useful reminder that this is a nine-room lodge, not a resort, so an off night in the kitchen or a quiet service block is more noticeable than it would be somewhere bigger. The pool is small (one of only two or three on all of Lord Howe Island) and the e-bike fleet runs short at busy times.

Book it for the mountains-into-ocean view from the Lidgbird Pavilion and the included dinners, not for a spa or a big pool scene, and go in knowing a nine-room property has good nights and occasional flat ones. For a couple wanting one very good week on an island with no phone reception and barely any other accommodation worth naming, nothing else on Lord Howe comes close.

Almost every traveller who stays at One&Only Cape Town comes home naming a specific person: Menzi, who anticipated requests before they were asked, or Zaza, or Elton at the Vista Bar. One guest mentioned liking the spa's carrot cake in passing and had a whole one delivered to her room that evening. Another had a doctor in the room within thirty minutes of asking, at 10pm, prescription delivered by midnight. That's the level this hotel operates at, and the setting backs it up: right at the V&A Waterfront, walkable and safe, with Table Mountain filling the view from the lobby, the rooms and the pool deck. Nobu and ROOI both come up often and specifically, and breakfast gets mentioned almost as much as the staff do.

Price it against what long-term Cape Town residents point out: you're paying international resort rates for something closer to a very good island resort than a distinctly Cape Town stay. One 2025 guest had construction starting at 7:30am despite being promised 10 — worth asking about directly before booking. A loyalty guest in 2026 also found the upgrade flexibility didn't match what the brand promises at its other properties, which matters if repeat recognition is the reason you're picking a One&Only over any other five-star in the city. Travellers wanting more local texture over polish tend to land at the Silo instead.

None of that undercuts the case. The rooms are spacious and well kept, the pool and spa are well above what most hotels offer, and the staff solve problems, a dishwasher favor, a birthday, a bad night, without making you ask twice. Book this for the location, the pool and spa, and service that puts a name and a face on nearly every good thing that happens to you here.