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Maybourne

The Connaught

London, United Kingdom
Fat Favorite
Scored by the fat travel community ↓

City guide

One of the 15 London hotels we cover

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Fat Score

Fat Favorite0.0/20
How this works ↓
Service
17.5
Design
16.5
Location
18.5
Dining
17
Wellness
16

The Verdict

What you're actually paying for at The Connaught is the people, and it shows up unprompted, trip after trip: guests greeted by name on day two, upgraded to Elizabethan suites with peaked ceilings and four-poster beds, sent off with satsumas and a house Negroni. One guest mentioned a doorman with 42 years at the hotel — that kind of tenure is rare in London, and it changes how a place runs day to day. The martini trolley is the other reason people book: tableside customisation with the house gin and a choice of vermouths, and even guests wincing at £30-65 a drink call the ritual worth it. The driveway off the street, rare for Mayfair, is a genuinely unusual perk rather than a brochure line.

The rooms are the catch. Entry-level rooms run small by London standards, and a couple of recent stays describe the base category as heavy and musty rather than atmospheric — that's partly a matter of taste on the dark-wood, old-world look generally, but the size is simply a fact at this price. The suites upstairs are a different property and worth pushing for if the budget stretches. A strong floral scent in the lobby comes up often enough to be real, and a couple of very recent reports describe front-desk staff turning guests away over minor things (a takeaway coffee cup, arriving eight minutes past a confirmed time) that sit oddly against everything else people say about the service here.

Book it for the location, the bar, and service that still edges out Claridge's or Brown's nearby. Ask for a higher category if you can; the entry-level rooms are the one place this hotel undersells itself.

55 signals from multiple independent sourcesReports span Aug 2025 – May 2026Refreshed Jun 2026Next refresh Aug 2026How this works

Strengths

Unmatched Mayfair location with private drive
World-renowned Connaught Bar and martini trolley
Exceptional service with long-tenured staff
Timeless elegance without stuffiness
Aman spa on-site

Considerations

Entry-level rooms small by London standards
Overpowering floral scent in lobby
Some spaces feel dark and cramped

Photos

1 / 10

What People Say

Strong endorsement

We had 2 martinis each and the bill came to $250 — one of my favorite bars in any hotel anywhere.

Aug 2025

The Connaught is home to the $65 martini, and it's worth every penny. My wife and I always make a point of visiting at least once per trip. Their champagne list is one of the best I've ever seen. We normally stay at Brown's nearby, but we come here just for the bar experience.

Exceptional martini bar
Outstanding champagne selection
Red flag

I absolutely hated my stay at the Connaught last year — the room was woefully unpolished for the hotel's reputation.

Aug 2025

The room felt old and musty, which was really disappointing given what you pay and the hotel's reputation. While I still think there's something special about the property overall, the room product just didn't live up to expectations at this level.

Property has special qualities
Rooms feel old and musty
Unpolished room quality
Lifts the score

The Connaught requires a certain pre-approval from its guests — to some it feels old and stuffy, while for others it's timeless and elegant.

Aug 2025

Like The Dorchester and The Savoy, it has that old-school aesthetic and vibe that you either love or find dated. I'm included in those who find it timeless rather than stuffy — it depends entirely on your personal taste for traditional luxury.

Timeless old-school elegance
May feel stuffy to some
Strong endorsement

The Connaught is pure timeless elegance — from the moment you enter, you're surrounded by warmth, grace, and impeccable service.

Burcu EsmersoyOct 2025

The interiors beautifully blend classic charm with modern sophistication. Every detail from the floral arrangements to the bar cocktails feels thoughtful and refined. It's not just a hotel, it's a true London institution that makes every guest feel at home in the most luxurious way possible.

Timeless elegant design
Thoughtful refined details
True London institution
Strong endorsement

Everything was wonderful and the food was spectacular — Charlie at the lobby was such a gentleman during my long stay.

Yousef SairafiFeb 2026

My stay was extended and Charlie was amazing throughout, always maintaining such professional courtesy. The entire experience from the lobby service to the dining was exceptional — everything lived up to expectations.

Outstanding lobby service
Spectacular food quality
Mixed read

I can appreciate the merits, but The Connaught isn't my personal favorite in London — it feels too heavy and dark for my taste.

Aug 2025

We stayed in May and I found certain renovation decisions resulted in an ambiance that was too masculine and heavy. The entry-level rooms are small even by London standards, and parts of the hotel feel cramped. The overpowering floral scent in the lobby can cause allergic responses. That said, the location is unmatched in Mayfair, and the top specialty suites are in a league of their own.

Unmatched Mayfair location
Top suites are exceptional
World-class martini bar
Entry-level rooms very small
Overpowering lobby scent
Some areas feel cramped
Strong endorsement

The Connaught has been my go-to the last two years — I think it's one of my favorite hotels I've ever stayed in, US and Europe.

Aug 2025

While I can see it's a little dark and cramped in places, the location, service, spa and restaurants make up for it. The service rivals most U.S. Four Seasons and even surpasses some. I did the contemporary deluxe both times and didn't mind the room size. It's one of the only hotels in London that doesn't go directly onto the street — it has a little driveway so cars aren't flying by.

Exceptional service quality
Great spa and restaurants
Private driveway location
Some areas dark and cramped
Strong endorsement

Our recent stay reaffirmed why this Mayfair landmark sits among the very finest hotels in the world.

Gilbert_ChestertonMay 2026

From arrival to checkout, every interaction was characterized by warmth, polish, and effortless competence. The hotel feels grand without ever feeling stiff, personal without being intrusive. By our second day we were being greeted by name by people we hadn't formally met, which speaks to genuine care behind the scenes. Staff seemed proud to work there — one person had been there 42 years.

World-class hospitality standards
Personal recognition system
Long-tenured proud staff
Lifts the score

When I called to book last month, the reservation agent found a six-year-old record of our complaint and honored their promise to upgrade us.

undertoneApr 2026

True to their word, they upgraded us to a spectacular and somewhat eccentrically Elizabethan junior suite on the fifth floor with double-height peaked ceiling and supremely comfortable four-poster bed. The welcoming gift of satsumas and house Negroni was much appreciated. The personal attention, convenient location, and wonderful breakfasts make this an excellent choice.

Exceptional service memory
Spectacular upgraded suites
Wonderful breakfast experience
Overpowering floral scent
Room reservation glitches
Strong endorsement

Our experience was wonderful from start to finish — the warm welcome from AJ on reception was much appreciated.

catgal29Mar 2026

Our room was beautiful and extremely comfortable with all the luxuries you'd expect. The food and drink were excellent, particularly the cocktails in the Coburg bar. Everything is top notch, but the standout element is the staff — the service from everyone was impeccable. Our weekend stay was a special treat made memorable by the exceptional team.

Impeccable staff service
Beautiful comfortable rooms
Excellent Coburg bar cocktails
Strong endorsement

We had stayed at Claridge's the day before, but The Connaught has that wow, just-perfect effect.

Ivana KalebFeb 2026

This is without a doubt my favorite hotel in London! It gives you the feeling of being slightly removed from the hustle and bustle, yet everything is just minutes away. The interior reflects classic London heritage style with rich dark wood throughout. The suite was simply perfect, the food excellent, and the Martini is a must-try.

Perfect location balance
Classic heritage design
Outstanding suite
Strong endorsement

Is a drink worth £30 plus service? Yes — the Connaught Martini is worth it.

Food LoverJan 2026

This is a masterclass in restraint and precision: table-side customisation via the iconic martini trolley, The Connaught's own gin, bespoke bitters, and choice of vermouths, all delivered with calm, faultless service. It's undeniably expensive and very much a splurge, but as a once-in-a-lifetime bar experience, the quality, ritual, and execution fully justify the price.

Iconic martini trolley experience
Masterful cocktail precision
Faultless bar service
Very expensive drinks
Red flag

I had a deeply unsettling experience this Boxing Day that has ensured I will never return.

Talal AlfayezDec 2025

After calling ahead to confirm the bar was open until 1 AM, we arrived at 12:08 only to have a staff member literally run toward us to intercept us, aggressively stating the bar was closed. The way we were approached left us feeling targeted and unwelcome. The lobby had a pungent smell of urine and looked dilapidated — it's moved past classic charm into being visibly in need of renovation.

Aggressive unwelcoming staff
Dilapidated lobby condition
Poor communication
Red flag

This hotel used to be my absolute favourite in London — until an incident today completely spoiled our desire to return.

Ingrid WondergeldDec 2025

My friend and I have been frequent guests over the years, dining and staying multiple times. We simply walked in to make a restaurant reservation and my friend was asked to leave entirely because she had takeaway coffee. The way this was handled felt unnecessary, inhospitable, and frankly humiliating for regular guests who have supported this hotel for years.

Previously excellent relationship
Inhospitable door policies
Poor treatment of regulars

How we score

The 14 signals above are a handpicked editorial selection from 55 signals we gathered across dedicated luxury communities, guest reviews, and editorial publications. Every signal we gathered — not just the ones shown — feeds into the Fat Score and verdict above.

Credibility-weighted

Detailed trip reports from luxury communities and major editorial reviews carry the most weight. Brief ratings add context, not conviction.

Recency-adjusted

Recent experiences matter more. Renovations, management changes, and staff turnover all surface in fresh signals.

Consensus-driven

When independent sources agree on a strength or weakness, that signal gets amplified. One bad night doesn't tank a score.

Refreshed quarterly

Scores are re-gathered and re-calculated from scratch each quarter. Last updated Q2 2026.

Luxury amenities

  • Connaught Bar with Martini Trolley
  • Aman Spa
  • Helene Darroze Restaurant
  • Jean-Georges Restaurant
  • Coburg Bar
  • Private Driveway
  • 24-Hour Butler Service

What fat travellers ask

Is The Connaught worth it?

What you're actually paying for at The Connaught is the people, and it shows up unprompted, trip after trip: guests greeted by name on day two, upgraded to Elizabethan suites with peaked ceilings and four-poster beds, sent off with satsumas and a house Negroni. One guest mentioned a doorman with 42 years at the hotel — that kind of tenure is rare in London, and it changes how a place runs day to day. The martini trolley is the other reason people book: tableside customisation with the house gin and a choice of vermouths, and even guests wincing at £30-65 a drink call the ritual worth it. The driveway off the street, rare for Mayfair, is a genuinely unusual perk rather than a brochure line. The rooms are the catch. Entry-level rooms run small by London standards, and a couple of recent stays describe the base category as heavy and musty rather than atmospheric — that's partly a matter of taste on the dark-wood, old-world look generally, but the size is simply a fact at this price. The suites upstairs are a different property and worth pushing for if the budget stretches. A strong floral scent in the lobby comes up often enough to be real, and a couple of very recent reports describe front-desk staff turning guests away over minor things (a takeaway coffee cup, arriving eight minutes past a confirmed time) that sit oddly against everything else people say about the service here. Book it for the location, the bar, and service that still edges out Claridge's or Brown's nearby. Ask for a higher category if you can; the entry-level rooms are the one place this hotel undersells itself.

What are the best things about The Connaught?

Unmatched Mayfair location with private drive. World-renowned Connaught Bar and martini trolley. Exceptional service with long-tenured staff. Timeless elegance without stuffiness. Aman spa on-site.

What are the drawbacks of The Connaught?

Entry-level rooms small by London standards. Overpowering floral scent in lobby. Some spaces feel dark and cramped.

What is the Fat Voyage score for The Connaught?

The Connaught is rated Fat Favorite on Fat Voyage, with a Fat Score of 17 out of 20 — based on signals from the most active luxury travel communities, editorial publications, and verified guest reviews.

Where is The Connaught located?

The Connaught is located in London, United Kingdom.

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Key Details

Location

London, United Kingdom

Map of The Connaught's location in London, United KingdomGoogle Maps ↗

Fat Score

Fat Favorite · 17/20

City guide

Where else to stay in London

Read the London guide

From the desk

Most weeks, we leave you alone

When something worth knowing happens in fat travel — a verdict that shifted, an opening worth waiting for, a hotel that earned its place — we write. Never a paid placement.