Rosewood London

Found the property nearly flawless during their New Year's stay, acknowledging that opinions divide based on aesthetic preferences. Loves the mid-century modern meets Mad Men vibe versus traditional British warmth, noting the property is quickly finding its legs after opening.

Incredibly impressed by the John Hay Adams suite at Chancery with its masculine aesthetic and natural light. Notes the property sits nicely between Connaught's masculine vibe and Claridge's airiness, though acknowledges it doesn't feel quintessentially British due to features like Carbone restaurant.

Absolutely stunning hotel with beautiful renovation and top-notch rooms in an all-suite format. Loved the modern design and great location in Mayfair, though noted minor service issues during early weeks of operation including delayed room service.

First time being truly impressed with a Rosewood property, praising how the architectural legacy is respected and celebrated. Notes gorgeous interiors that exude true luxury without feeling generic or chain-like.

Provides detailed background on the new Chancery Rosewood property built in the former US Embassy, highlighting the unique brutalist architecture and ambitious F&B program with 8 outlets including Carbone. Emphasizes the historic significance and local integration goals.

Loved Scarfes Bar and found the breakfast very good, but overall was unimpressed compared to other five-star hotels in London. The property lacks soul or distinctive character that would set it apart from competitors.

Highly recommends the Rosewood despite criticism of its location, finding it perfectly situated and convenient. Praises the phenomenal rooms, exceptional service, and particularly the entrance as one of London's best. Notes the concierge's ability to secure hard-to-get reservations.

Had a wonderful 3-night stay focused on theater, praising the perfect location for Covent Garden access and lovely staff. Got upgraded to Grand Premier suite and found the separate bedroom helpful for traveling with a teen daughter. Service was consistently warm and professional.

Completely agrees with the main review about being underwhelmed by this Rosewood property. Would not consider staying here even with significant discounts, indicating deep disappointment with the overall experience.

Has stayed multiple times and enjoys the experience overall, finding the building beautiful and dramatic with its unique porte-cochère entrance. Agrees that Holborn Dining Room is underwhelming but appreciates Scarfes cocktail bar as quite good.

Stayed 6 nights and found exceptional service quality with warm, professional staff who go above and beyond, particularly the concierge team. However, the rooms are poorly designed and unattractive, while the attached restaurant delivered one of the worst meals in London. Despite positive elements like good room service and convenient location, the hotel lacks anything truly dazzling.

Outstanding service throughout 6-night stay with genuine, helpful staff at all levels. Upgraded from Superior to Premier suite, excellent housekeeping and turndown service. Staff remembered preferences and provided thoughtful touches like proactive communication about Do Not Disturb signals.

Had a great time with smooth check-in from Andrea and comfortable rooms. Breakfast at Holborn was tasty with attentive service from Eric, and they particularly enjoyed a delicious pie at lunch. Overall very positive experience with plans to return.

Amazing Valentine's stay with warm, professional service from arrival. Beautifully designed room with careful attention to detail creating luxurious yet welcoming atmosphere. Exceptional dinner and incredible Scarfes bar made the experience truly unforgettable.

Amazing weekend experience with top-notch rooms and service. Perfect location next to Holborn Underground with connections throughout the city. Major highlight is guest-only entrance to Scarfes bar, one of the world's top bars, allowing immediate seating while non-guests queue.

Absolutely loves staying at Rosewood with each visit feeling more special than the last. While the hotel is beautiful, the staff truly sets it apart with exceptional care, warmth and attention to detail. Specifically praises Filippo and Gabriela for going above and beyond with personal, thoughtful service.

Enjoyed lovely afternoon tea with attentive, welcoming staff and well-thought menu accurately presented. Good selection of savory and sweet treats in relaxed ambiance, with beautiful Christmas decorations adding to the atmosphere.

Exceptional and deeply personal stay with care that felt intuitive rather than procedural. Highlights included Christmas stockings delivered by Santa, delicious lobby hot chocolate, and perfect location for exploring. Scarfes bar with live entertainment was memorable, and long-standing staff create genuine family-like connections.

Describes the Rosewood as truly magical, not just a stay but a destination experience. Particularly magical during holiday season with exceptional staff treating guests like family. Highlights multiple venues including Mirror room, Scarfes bar, and Pie shop as creating a unique experience.

Stayed 7 days but disappointed with service, particularly regarding late checkout requests that were repeatedly rejected. Reception staff appeared uninterested in accommodating reasonable requests. Feels overpriced for the service level compared to other high-end London hotels.