Four Seasons Hotel Firenze vs Four Seasons Surf Club

The garden is what you're paying for as much as the room. Eleven acres, the largest private grounds in central Florence, and you walk through the gate and the city noise just stops, even though the Duomo is a walk away, not a drive. That's the reason people keep coming back even though the hotel sits slightly outside the main tourist core. The garden and the Michelin-starred cooking at Il Palagio are the two reasons to book this over anywhere else in the city. Staff show up by name and by specific act: a server named Francesco pushed the signature Negroni and made the table's night; a spa technician named Letizia got singled out for a nail appointment that ran long in the best way.

The real thing to know about is check-in. One recent report describes a honeymooning couple told, as they were shown to their room, what they would have had if only they'd taken the paid suite upgrade they had already declined — that's a training problem, not bad luck, and worth shutting down politely if it starts. Base-category rooms draw a separate, fair complaint too: dark, small, and a real step down from the palazzo suites; one guest was pushed toward one and only got moved after complaining twice. Summer brings enough toddlers to the pool that a couple of travellers found it more nursery than adult retreat, and the poolside burger gets called flavorless more than once.

None of that changes the case. Book above the base room if you can stretch to it, push back once if the upsell starts, and go outside peak family season if the pool matters to you. Book it for the garden and the kitchen at Il Palagio.

No other hotel in Miami has this building: a restored 1930 prohibition-era beach club with coffered ceilings and arched corridors, a hotel and two residential towers grafted onto it by an owner who'd already had to buy the Palm Beach property because he wasn't allowed to build a rival next to his own club there. Under 80 rooms keeps the pools and beach genuinely uncrowded, and it's the detail travelers mention most, alongside staff who remember faces on a second visit: a front-desk regular named Patch, a pool bartender named Agustin who wished one guest a happy anniversary unasked. Thomas Keller's Surf Club restaurant is the other reason people book: guests call it a top-three Miami dining room.

Now the part worth pricing in properly. There's a real pattern of staff or security entering occupied rooms without warning, including a 2026 account of security walking into a guest's locked, dark room at night while they slept. Management's response was slow: a resort-credit offer, then a promised one-night refund that took over a month to arrive. Breakfast and brunch pricing draws steady frustration too: a $125 Sunday brunch that charges extra for coffee is a fair complaint, and a few recent guests found the food merely fine for what a Four Seasons should deliver. The Keller restaurant runs independently of the hotel, so no room charge, no guaranteed table, and bar service that's hit-or-miss. Surfside sits well north of South Beach, closer to Bal Harbour than the strip: restful if that's what you want, inconvenient if you came to eat around the city.

Book it for the building, the quiet, and the restaurant if you want the most old-world week Miami money buys and can live with an unresolved privacy lapse. Travelers chasing a livelier scene tend to land at Faena instead. For a calm, historic stretch of sand, nothing else in Miami is close.