Strong endorsement
Our stay was made better by just how attentive the staff were throughout.
Dane Latham Oct 2026
Everything ran smoothly from check-in to check-out, and the little touches from staff made the difference. Easy to recommend to anyone considering Lord Howe Island.
- Attentive staff throughout
Strong endorsement
Every detail of our stay felt taken care of, down to a coffee that was better than what we get at home.
Luca And Susan May 2024
The service matched the quality of the room throughout, and small details clearly hadn’t been overlooked. A nice surprise given how remote the island is.
- Attention to small details like coffee quality
Strong endorsement
We got stranded on the island by bad weather and cancelled flights, and the lodge managers turned a nightmare into a non-event.
Amy Willett Oct 2026
They sorted us another night without any fuss and somehow got us on the last-minute flight out the next day. The whole hospitality team made us feel like friends rather than guests the entire stay. And the food was a genuine highlight, every single meal felt thought through rather than just plated.
“nothing was ever too much trouble” in their words
- Managers solved a flight cancellation without stress
- Food described as a highlight of the trip
Strong endorsement
My husband and I stayed in a maisonette room with a hot tub after a hard day’s hike, and it was exactly the reset we needed.
SO_SYD_81 May 2026
The lodge only has nine rooms, and the views over the mountains and sea make it feel much bigger than it is. Dinner, breakfast, canapes and cocktails were all included and the food was excellent across the board. Everyone on staff was warm and genuinely helpful, we’re already thinking about going back.
“It’s a magical place.” in their words
- Hot tub room was ideal after hiking
- Food consistently strong across meals
Strong endorsement
The entire team, from the kitchen to housekeeping to maintenance, clearly enjoys working together, and it shows in how we were treated.
David Wallace May 2026
Managers Bridie and Ryan led a group of people who all seemed genuinely happy to be there. We left with memories of Lord Howe Island we’ll keep for a long time. It felt less like a transaction and more like being looked after by people who cared.
- Staff culture feels genuine, not performative
Strong endorsement
From airport pickup to drop-off, the service never let up, and the food had so much variety nobody in our group was left wanting.
PLofNorthEpping Mar 2026
Managers Bridie and Ryan run a tight operation, welcome drinks, evening canapes over sunset, dinner and breakfast all delivered without a miss. They even packed us a full picnic lunch, tablecloth and all, that got delivered to and picked up from the beach we chose. Our room had ocean views with the mountains looking down on us, a rain shower, hot tub and a stocked fridge included. Staff called us by first name the whole stay, a small touch that stuck with us.
“Nothing less than superb.” in their words
- Beach picnic service with full setup
- Staff remembered guests by first name
Mixed read
We came here as a treat after a fantastic week elsewhere on the island and came away a bit let down by comparison.
Sue Nov 2025
The staff were lovely and the deck views were exactly what we expected, and housekeeping was spotless. But dinner one night really missed the mark, not what I’d expect given what we paid. The overall package didn’t feel like it matched the rate for that stay.
- Exceptional housekeeping
- Friendly staff and strong cocktails
- Dinner service disappointing on one night
- Felt pricey relative to what was included
Strong endorsement
We celebrated our 30th wedding anniversary with dinner here and it could not have gone better.
OZOZOZ Oct 2025
The views alone made the evening memorable, and the four-course meal was some of the best we’ve had. Everything about how the place runs felt deliberate, nothing was left to chance. I’d recommend it without hesitation for a special occasion.
“hits all the right notes” in their words
- Exceptional setting for special occasions
- High-caliber multi-course dinner
Strong endorsement
The welcome here felt like a lesson in how arrivals should be done, and everything that followed matched it.
Chris Diffley Sep 2025
The food was sublime, the rooms were brilliant, and the view might be the best I’ve seen anywhere. What really stuck with me was the staff though, they were the reason the whole stay felt special. I loved every minute on the island.
“a masterclass in how it should be done” in their words
- Memorable arrival experience
- View ranks among the best guests have seen
Lifts the score
We stayed four nights in the Lidgbird Pavilion and the setting alone made the trip worth it.
KI-NRT Jun 2025
Flying in reminded us of Bora Bora or northern Kauai, lush and green with turquoise water rather than flat and dry. Walking into reception, we realized how deliberately the property was positioned, facing the twin peaks with not a single building breaking the view. Our suite was about 125 square meters with a living room and a large deck looking straight at the mountains. It wasn’t a flawless stay but the location alone makes it one of one.
- Lidgbird Pavilion offers space and unobstructed mountain views
- Property positioned with no buildings interrupting the view
- A few minor issues during the stay
Strong endorsement
We spent eight nights in a Capella Suite and never got tired of the daily rhythm of breakfast, canapes and dinner.
Stewart_Julie Jun 2025
Every dinner menu was different, and the wine kept up with it. We used the included e-bikes most days to get around the island quickly, which doubled as our exercise. The staff went well beyond what we expected the entire stay.
- Nightly changing dinner menu over eight nights
- Included e-bikes made exploring easy
Lifts the score
Our room was private and comfortable, and the hot tub was perfect once the evening cooled off.
vicnot Mar 2025
The food was genuinely excellent, and I liked chatting with staff and the other international guests around the property. The pool and deck are on the small side, but there are only a couple of pools on the whole island so it still felt special to swim there. The borrowed snorkel gear, bikes and golf cart were all good quality, though I wished there were more e-bikes available.
- Private room with hot tub
- Quality equipment for exploring the island
- Small pool and deck area
- Limited number of e-bikes
Strong endorsement
The staff were a step ahead of me at every turn, which is the kind of attentiveness I didn’t expect anywhere, let alone here.
Elizabeth Fisher Mar 2025
I never had to lift a finger the whole stay, and they still found a way to surprise me with a birthday cake and a small gift. Every meal felt genuinely crafted rather than routine, with new ideas showing up daily. Housekeeping came through twice a day and staff helped me plan activities each morning with real enthusiasm.
“one step ahead of me at every turn” in their words
- Anticipatory service down to small personal gestures
- Twice-daily housekeeping
Lifts the score
The boutique scale of the place gave our stay a real sense of exclusivity without feeling stiff.
TravelWarriors Nov 2024
Our beds and linens were comfortable, and the balcony had panoramic views stretching from the mountains down to the ocean. Every meal was well presented, with wine pairings offered alongside. Staff were professional and friendly but never intrusive, no matter their role.
- Panoramic balcony views
- Staff professional without being intrusive
Strong endorsement
A full week here left us grateful we’d chosen to spend our island time at this lodge rather than anywhere else.
636annaleiseg Nov 2024
The location was perfect and the cuisine genuinely top tier, with the chefs building a different, imaginative menu each night rather than repeating themselves. The team around the managers clearly take pride in the place. It felt like fine dining in the middle of nowhere, in the best way.
- Nightly changing, imaginative dinner menus
- Strong sense of team pride among staff