Brenners Park-Hotel & Spa

Brenners has the feel of a private country club and draws loyal repeat visitors with its discretion and timeless hospitality.

Anyone looking for a luxury spa experience will find this reimagined retreat in Germany's Black Forest exceptional. The property maintains its historic character while offering world-class wellness facilities that feel more like a private sanctuary than a commercial hotel.

Germany's Brenners Park runs the gamut of medical-spa treatments from detox offerings to medical fitness regimes.

This is one of the world's 13 best medical spas, offering comprehensive wellness programs that go far beyond typical hotel spa services. The medical approach to wellness sets it apart from standard luxury resort spas.

I stayed at Brenners Park for my birthday and was completely transported by the historic tour—hearing about all the royals and artists who passed through these halls over 150 years.

The Villa Stéphanie room felt surprisingly spacious despite being only 50 square meters, and the balcony views were gorgeous. The buildings and gardens are truly stunning, though I was surprised the staff had never had some of my requests before. The spa was incredible and the whole experience felt deeply connected to Baden-Baden's elegant spa tradition. Walking through the different wings, you really sense how much heritage is preserved here in a way that still feels very alive.

The location is just ideal on the park and within walking distance to everything, with stately rooms offering great views of the park.

Everything about this five-day stay was outstanding—the breakfast is as good as they come, the spa is relaxing with top-notch service. There were lots of little surprises throughout the stay that made it feel special. What a wonderful experience in the Black Forest with perfect execution across every touchpoint.

I've stayed at Waldorf, Kempinski, and the finest IHG properties over 50 years, but Brenners Park sets an entirely new benchmark for excellence.

This property is simply perfect—the room quality left me speechless with two solid vault-like doors providing complete soundproofing and real limestone tiles with underfloor heating. The room felt more like a private residence than a hotel suite, and despite the vast property size, it feels remarkably secluded. You barely encounter anyone else, which adds to the sense of calm and understated luxury. The gym was outstanding and every staff member was exceptional.

Every corner of our expensive suite was disgustingly dusty, with spiderwebs in the breakfast room and windows that were filthy.

We were only given one key total for four people in two rooms, bags took one hour and three phone calls to arrive, and we still couldn't get a second room key after 24 hours. The suite's ventilation made insane noise making sleep impossible, and maintenance spent two hours in our room while we wanted to rest. The general manager was impossible to reach despite asking half a dozen times. This is redefining rock bottom for hospitality.

Our 16-month-old was a tough customer, but Brenners Park tries very hard to be perfect and succeeded brilliantly.

The staff from valet to concierge to childcare were ultra-helpful and awesome—they have an amazing ball pit in their daycare services that our kid loved. Room service and concierge were speedy and accurate, and we enjoyed high-quality spa services including massage and mani-pedi. The front desk concierge was instrumental in planning activities with high-touch friendly service and good listening skills. Definitely a true five-star experience with every detail thought through.

Service is painfully slow—every simple request takes nearly an hour, and room service phone rang endlessly with no one picking up.

We reserved a restaurant table and never got confirmation, and someone still opened our door despite the Do Not Disturb sign. The spa was disastrous—front desk failed to explain treatments properly, forcing us to switch therapists mid-session while standing half-naked in a bathrobe. The spa receptionist acted completely indifferent. We requested a morning newspaper and of course nothing arrived. It's astonishing how a hotel obsessed with its heritage can't deliver basic four-star service.

The rooms have a timeless, classic charm and are quite spacious, with stunning park views both morning and evening.

Service was very good, though the bar could use more staff in the evening. The atmosphere there with the fireplace and pianist is simply perfect. The breakfast is outstanding with a wide range of high-quality products. An ideal choice for those seeking a true palace experience in Baden-Baden.

The hotel charged me €39 for parking and the restaurant food was very salty and unenjoyable.

I stayed through American Express Fine Hotels and Resorts but found the service disappointing. The hotel bar attached to the modern restaurant is very nice and worth visiting, but both restaurant and room service food was too salty to enjoy. Ironically, they didn't even charge me for room service until I mentioned it at checkout. The swimming pool and fitness facilities were nice, and the room was great.

I travel a lot and have Intercontinental platinum ambassador status, but this hotel by far is the best I've experienced.

The service, food and attention to detail blew me away—breakfast is a whole experience on its own. Close to everything downtown yet very relaxing, and our host Therese made the stay feel special. The comparison to Waldorf hotels shows just how exceptional Brenners Park really is.

We honeymooned here 25 years ago and returned this year—there is nothing that compares to the grace and elegance of this hotel.

The staff were professional and welcoming and made our anniversary trip very memorable. There's major renovation happening, but it didn't affect our stay at Villa Stephanie at all. We were sad to check out and hope to visit again. The majestic and tranquil beauty of Brenners Park remains unmatched after all these years.