Lifts the score
The architecture caught me before I even reached the front desk, and my room kept that promise with light pouring in.
Sascha Wenaweser Jul 2026
I asked for a higher floor before arriving and the hotel actually made it happen, which I didn’t expect. My room was spacious and well laid out, though the photos oversold the view: I got the marina with water peeking between buildings rather than an open fjord panorama. Breakfast was the standout, calm and never crowded, with fresh produce and wellness shots that felt more considered than a typical hotel spread.
- Spacious, well-lit rooms
- Calm, high-quality breakfast room
- Marketing photos oversell the water view
Red flag
I’ve been coming here for the rooftop bar since 2024, but this time the staff let a rude local scare me off entirely.
Alexandra Staiger Jul 2026
I was sitting alone watching a match, dressed properly and minding my own business, when a staff member was aggressive toward me and nobody intervened. I looked for a manager and there wasn’t one anywhere in sight. I left and won’t be rushing back to that bar again.
- No manager available when a conflict happened
- Staff member was rude and unaddressed
Lifts the score
The breakfast buffet by the harbor and easy walks to the National Museum made this an easy base for a few days.
C Salmon Jun 2026
We stayed in a three-person room and there was some early confusion about a kids bed, but it got sorted before bedtime. Breakfast had so much choice, including brown cheese and herring, that it became the highlight of our stay. We swam off the nearby harbor stage and wandered the food stalls toward town, though anything further like the Munch museum meant a bus ride.
- Extensive breakfast with local specialties
- Harbor swimming right nearby
- Museums further out require a bus
Red flag
Trying to change a booking by two nights turned into a frustrating email chain that made me cancel entirely.
Kristin Royal Jun 2026
My flights changed and I needed to shorten my stay, but there was no way to modify or cancel online, only by phone or email. I emailed since I was abroad, and got a cancellation confirmation addressed to a completely different guest’s name. That mix-up, on top of the clunky process, was enough for me to just book somewhere else.
- No online modification or cancellation option
- Cancellation email addressed to wrong guest
Red flag
I wanted this to become my home base for a six-month project in Oslo, but a broken door lock changed my mind fast.
Juliane Zeuschner Jun 2026
Check-in was quick and the F&B team was lovely, but I found my door lock broken and taped up with the frame visibly damaged, right by the noisy elevators, which felt unsafe as a woman traveling alone. The new room they moved me to was a downgrade with no apology. Later that night, staff nearly walked in for turndown at 9:30pm despite my Do Not Disturb sign being up, and there wasn’t even a teaspoon in the room for the tea and coffee setup.
- Quick check-in
- Friendly restaurant staff
- Broken door lock taped shut near elevators
- Turndown ignored Do Not Disturb sign
- Room amenities incomplete
Drags the score
Everything about the room was lovely except that the alley outside kept waking me up six to eight times a night.
amazer98 May 2026
We were across from the art museum, which also meant facing a narrow alley full of late-night chatter and garbage trucks rumbling through until morning. The hotel had disabled our room’s ventilation controls, so opening the balcony door a crack was the only way to get fresh air, which let the noise straight in too. The rooms themselves were modern and well done and breakfast was superb, but two nights of constant waking is hard to forgive.
“beyond annoying” in their words
- Modern, attractive room design
- Superb breakfast
- Alley-facing rooms suffer serious night noise
- Ventilation controls disabled, forcing a choice between noise and air
Strong endorsement
The staff handed out blankets on the rooftop so we could keep drinking through a cold Constitution Day night.
andrewb May 2026
Our balcony room looked over the waterways and boats, which felt like a genuine upgrade over a standard city view. Staff gave us a heads-up about the chaos of Constitution Day and pointed us toward the best spots to watch from. The food at both breakfast and dinner was excellent, and the overall quality of the room made it easy to want to come back.
- Balcony rooms with waterway views
- Staff proactively shared local event tips
Red flag
I stood at the front desk for ten minutes with nobody around, and then found dirty sheets waiting in my room.
Andri D Mar 2026
There was no one at the desk to check us in and no help with our bags, and the front desk staff we did see felt cold rather than welcoming. Housekeeping left our sheets unchanged on arrival and kept forgetting towels and toiletries throughout the stay. Breakfast redeemed things completely with a genuinely warm team, but dinner was ruined when I saw the chef cooking without gloves and eating while preparing food, so we canceled our order.
- Breakfast team was attentive and friendly
- Unclean sheets on arrival
- Housekeeping inconsistent with towels and toiletries
- Kitchen hygiene concerns at dinner
Lifts the score
We only had an overnight layover but the spa alone made the trek from the airport worth it.
Carl Wong Feb 2026
After a long-haul flight in freezing weather, the pool, sauna and steam room gave us exactly the reset we needed. Staff walked us through all the wellness facilities and even packed us breakfast boxes to take to the airport the next morning. The restaurant menu was limited and the food only average, but the spa experience more than made up for it.
- Spa ideal for a layover reset
- Staff prepared to-go breakfast for early flight
- Restaurant menu limited with mediocre food
Strong endorsement
After a rough travel day, the woman at the front desk upgraded us on the spot and the whole trip turned around.
Cheryl M Oct 2025
Isabella greeted us warmly and moved us to a higher floor without us even asking, which took the edge off a long day. At breakfast, a server named Sylvester remembered our favorite table and kept seating us there every morning, warming the milk for my tea without being asked. On his day off his colleague Marika knew exactly where to put us too. The beds were comfortable, the shower ran hot, and the location by the water near good restaurants made the whole stay easy.
- Proactive room upgrade after travel delays
- Breakfast staff remembered preferences and seating
Red flag
There was no bellman to help with our bags, and my poached eggs at breakfast came out completely raw.
T C Aug 2025
The standard room felt small and a bit tired, though the superior category we glimpsed looked much better sized. Nobody offered to help us with luggage in either direction, and breakfast was understaffed enough that seating and service both lagged behind. Paying extra for the pool on top of an already premium rate stung more than it should have.
- No bellman assistance with luggage
- Breakfast service slow and eggs undercooked
- Extra charge for pool access
Strong endorsement
The Camembert salad and the peach and chocolate dessert at the rooftop restaurant alone were worth the visit.
robbubble fan Aug 2025
We didn’t even stay at the hotel, just came for dinner at the rooftop restaurant, and it was excellent. The Camembert salad was easily enough to share, the smashed burgers made a great main, and the peach and chocolate dessert was outstanding. Two servers, Amanda and Kim, made the whole evening feel special with genuinely attentive service.
“Whatever you do, eat the peach & chocolate dessert.” in their words
- Standout rooftop dessert and starter
- Attentive dinner service
Lifts the score
I’ve stayed here since 2017 and the breakfast is still, honestly, the best in the whole city.
Angelina Sverchkova Jul 2025
Coming back after a long gap, I was relieved the rooms were still modern, fresh and spotlessly clean. The rooftop bar has kept its energy with great views and a lively crowd. The spa is on the smaller side for Oslo, but breakfast remains the reason I keep returning, with a variety and attention to detail I haven’t matched anywhere else in the city.
- Best breakfast among Oslo hotels I’ve tried
- Consistently clean, modern rooms
- Spa is small compared to other Oslo hotels
Strong endorsement
Room 728 had a fjord view stretched wide by clever mirror placement, and the spa turned out to be a real highlight too.
P Finch Feb 2025
The bed was incredibly comfortable and the water view from our room felt like a genuine treat thanks to how the mirrors were angled. We used the spa, which had a gorgeous pool, and the rooftop bar served imaginative cocktails under walls hung with album cover art. What tied it together was a team that made us feel properly looked after the whole trip, for my husband’s birthday weekend.
“Tying it all together...the amazing team working there” in their words
- Fjord-view room with clever mirror design
- Sumptuous spa and pool
Red flag
The whole stay just felt hollow, from a bland check-in to a breakfast we barely got to use.
Alafiyah Kagalwala Jan 2025
We picked this hotel over another Oslo option because of its reputation, and it fell flat from arrival to departure. A restaurant refurbishment meant breakfast was moved to a temporary rooftop setup nobody warned us about at booking, and the food and service there were mediocre, with eggs that came out rubbery. The room itself felt more like a hostel than a five-star property, with cheap bathroom fittings and a bad smell after cleaning, and the concierge never got back to us on anything we asked.
“the place has no soul” in their words
- Breakfast disrupted by unannounced renovation
- Room fittings felt below five-star standard
- Concierge unresponsive
