The honest review of Six Senses Ibiza

I paid 2,500 euros a night for a suite marketed as soundproof and got woken at 7am by people talking in the hallway.

The stay overall was fine, but the soundproofing claim is the part I have a problem with. At this price it shouldn't be something I have to think about, and I ended up recording it because I wanted proof of what actually happened.

If you're going somewhere to actually relax, this wasn't it for us; the pace of service made the whole stay feel stressful.

Staff came across as rude at points, like they were doing us a favor rather than doing their job. Everything moved slowly, from check-in to ordering food. The property and facilities themselves are genuinely great, which made the service gap more frustrating.

We didn't want to leave by the end. The whole resort has this calming energy that's hard to describe.

Everything about the place seems designed to get you to slow down. Food was a real highlight for us, fresh and colorful with plenty of healthy options, and breakfast especially stood out with a lot of variety.

Great location, and the service went well beyond what I expected.

This is the kind of end-of-the-road setting that's hard to find, and everything about the stay felt like a step up from what we usually get. We're already looking at dates to come back.

Direct sea access off the cliffs was the highlight, snorkeling gear and water shoes included, right off the property.

The infinity pool catches sun all day and the sunset views from up there are something else. Food service moved quickly and the staff we dealt with were genuinely friendly, not just polished. We got upgraded to a sea view room with proper turndown every night, and the app for reaching the front desk with requests worked well for us.

We were a group of ten and the meal we'd booked took an hour and a half to reach the table, and my steak came out cold in the middle.

I don't mind a rare steak but this was undercooked to the point of being cold at the center, after a wait that felt endless for a restaurant that's been open three years. A few people in our group mentioned having similar issues on a visit the year before. For the prices being charged I expected the kitchen to have this dialed in by now.

Eight nights here and the setting alone made it worth the trip, calm and easy to unwind into from day one.

Every staff member we dealt with was warm and attentive, and a few in particular went out of their way for us. Our first room wasn't quite right but the team moved us to a better one without any fuss. The food leaned healthy and fresh, which we liked, though I'd have liked a wider non-alcoholic wine selection. The fitness and yoga programme, much of it free, was genuinely excellent and we used it every day.

I went in a little wary after reading some rough reviews, but this stay changed my mind completely.

The resort manager, Marzia, is fairly new and made a real difference to how welcome we felt from the start. One staff member in particular accommodated every request we had without hesitation. The food was fresh and delicious throughout, and yes, prices sit at the high end, but that's normal for a hotel like this. We're already planning to come back.

Cash went missing from my bag inside my locked room during a three-night stay, and it left me shaken about the whole property.

The bag was only ever left unattended while we were down at the pool, and I personally saw a staff member enter the room to check the minibar while we were out. I've asked the hotel to review key-card records and camera footage and I'm waiting to hear back. The location and design are lovely, but that doesn't make up for feeling unsafe leaving belongings in my own room.

The building itself is stunning, but the service didn't come close to matching what a hotel at this price should deliver.

On my first night, a reservation I'd confirmed through the hotel's own app fell through and I was offered a sandwich menu instead. The next night at the tasting-menu restaurant I was seated and served wine, then told after a twenty-minute wait that the kitchen would no longer run the tasting menu because it was past their internal cutoff. Being seated and served first made it feel like a communication failure rather than a policy issue. For what this place charges I expected basic coordination between the booking system and the kitchen.

From arrival the service felt genuinely personalised, and the whole stay came together as one of my best hotel experiences.

The room was beautifully finished and had a calm quality that matched the setting outside. What struck me most is that the property manages to feel exclusive without ever feeling stiff or overly formal. Whether you're there for the wellness side or just to use it as a base for the island, it delivers.

This was the best hotel of our whole trip, and they helped me pull off a surprise for my wife's 30th birthday.

The room had the best view of our whole vacation and breakfast had a huge spread between the buffet and the menu. When an outside flower delivery I'd arranged for my wife got rained out, the spa team stepped in to look after her and the flowers still arrived later that day, even though the delay wasn't their fault. That's the kind of recovery that sticks with you after a stay.

Tucked above Cala Xarraca Bay, our villa felt like a total reset from the wild party side of the island.

The villa had pale woods and stone finishes, with a solar-heated pool that seemed to run straight into the sea below it. We did sunrise yoga and walked the organic farm on property, and breakfast at La Plaza had ocean views that made it hard to leave the table. Sunset dinner at the beach cave was one of the best meals of the trip, and one of the guides gave us a great tour with plenty of local tips.

“a solar-heated infinity pool that just melts into the sea”in their words

I'm pregnant with a serious food allergy I flagged repeatedly, and the kitchen still got my order wrong almost every day.

I asked for fully cooked eggs and fully cooked lamb and got runny eggs and pink lamb with blood, and one breakfast the wrong order came out six times in a row despite correcting it each time. Housekeeping was similarly unreliable, we called at 9am for our room to be done and it wasn't finished until 6:30pm. For what this hotel charges the service felt more like a budget property.

Went with a young family on a post-wedding trip and honestly wasn't worth what we paid.

Staff we met were lovely but the execution kept falling apart, a 25-minute wait for a coffee and two hours for room service, with the ordering app repeatedly down. A pillow menu we requested never showed up, and a spa inquiry went unanswered entirely. Kids activities cost extra on top of an already high rate, there was no kids' menu, and our younger child wasn't allowed in the kids area even with a parent present. The isolation that's meant to be a feature becomes a real inconvenience if you have children and want off property.