Side by side Mandarin Oriental, Lake Como vs Mandarin Oriental Bodrum

The reason to book is the villa and that pool, and both hold up. Guests who've stayed on multiple lakes call the floating pool the best they've experienced anywhere, and it's the kind of thing you can't get elsewhere on Como: it sways when boats pass, and it sits right on the water in front of a 19th-century building with gardens people are still talking about years later. The upgrades and small gestures come up constantly too: a phone charger cord wrapped in velcro, a birthday treat waiting in the room, a golden retriever treated like a guest in its own right. The staff culture is the other real reason to go — Alicia at the spa desk and Isabella in guest relations get thanked by name, and the tone across most stays is warm rather than stiff or performative.

Where the money doesn't stretch as far: check-in has run past an hour more than once this year, sometimes worse at night, and small requests (a hard pillow, a toothbrush, extra water) have been fumbled or taken two hours to show up. That points to being understaffed rather than uncaring, but it's still not what you expect at this rate. The food is the clearest letdown — breakfast draws repeated complaints about being thin for a five-star property, and L'Aria gets flagged for confusing portions and 30-euro cocktails that leave you hungry. The recommended transfers also run well above what a taxi or Uber costs locally, which is worth knowing before you book one rather than after.

Book this for the villa, the gardens, and that pool, with a staff that genuinely seems to enjoy the work. Treat the restaurants as optional and use the Como town shuttle for dinner when you want more choice, which plenty of guests already do.

Mandarin Oriental Bodrum earns its keep on the hillside, not just the brochure line about it. Rooms cascade down toward Paradise Bay, several with their own pools, and the grounds are genuinely green rather than landscaped for a photo. The spa is the other reason people come back: one guest's contact lens emergency got solved by a therapist who tracked down a lens case and saline mid-treatment, and the hammam gets called out on its own terms often enough that it's clearly not a fluke. Families do well here too, with a kids' club that parents actually praise rather than tolerate, and an ambassador system that handles the small stuff: one guest's lost phone got traced through a taxi driver and returned before checkout.

The gap opens at the waterline. Beach and pool service lags well behind the rest of the property, particularly by September, when one guest gave up after asking three times for a beer that never came. Food and drink pricing is a real sore point too: a chicken wrap near €50, cocktails around €28, and quality that regularly doesn't back it up, including a flat night at the on-site Ferdi Baba. Visit in October and you'll find restaurants and shops closing early for the season, which thins out what the rate is meant to cover once August ends.

Book it from May through September for the setting, the spa team, and a beach scene that still has energy, and go in knowing the beach bars are where the wheels come off. Outside peak summer, or on the outer beach service specifically, price your expectations down accordingly. For the hillside, the hammam, and the way the team on the ground treats you, it's worth booking.